Venue General Manager

Yo-Chi

Venue General Manager

    Venue Leadership Roles

    Venue General Manager

    Surry Hills

    Permanent / Full Time

    NSW - New South Wales

    Perks you can taste - free Yo-Chi every shift

    Coach, inspire, and motivate -energise teams to deliver their best

    Competitive Salary + bonus

Venue General Manager – Yo-Chi Surry Hills

Yo-Chi Surry Hills is on the lookout for an exceptional Venue General Manager to lead one of our most vibrant inner-city venues. Located in the heart of one of Sydney’s most dynamic neighbourhoods, this is your opportunity to take ownership of a thriving business, build an incredible team culture, and drive the continued success of one of Australia's fastest growing hospitality brands.

Why you'll love working at Yo-Chi

    Earn a competitive salary with quarterly bonuses based on KPIs

    Enjoy free Yo-Chi every shift and generous discounts when you're off the clock

    Grow your career fast! Venue General Manager roles can lead to multi-site leadership and Support Office opportunities

    Be part of our rapid expansion journey

    Give back with your team through two paid volunteer days each year

    Work flexibly with rosters that suit both day and night shifts

    Look after yourself with access to our Happiness Hub for wellbeing, learning, and mental health support

    Join a team culture you'll actually want to be part of, with team dinners, social events, and genuine connection

What you'll be doing

    Leading and inspiring a high performing team to deliver exceptional guest experiences every day

    Setting the tone on every shift and creating a positive, energetic venue culture

    Recruiting, coaching, and developing future leaders within your team

    Driving operational excellence across service, product quality, safety, and venue presentation

    Owning the numbers – managing labour, COGS, and overall financial performance (P&L accountability)

    Identifying opportunities to grow sales, improve efficiencies, and maximise venue performance

    Building strong connections within the local community and representing the Yo-Chi brand

What we're looking for

    Proven leadership experience in hospitality

    A people first leader who loves developing teams and creating great workplace culture

    Strong commercial acumen and confidence managing venue performance

    A hands-on operator who leads from the front

    Someone who thrives in a fast-paced environment and embraces a challenge

    Positive, accountable leaders who bring great energy every day

The fun part

This isn't just running a venue. It's creating a place people line up for, love visiting, and tell their friends about.

Ready to lead one of Sydney’s most exciting Yo-Chi venues and be part of one of Australia's fastest growing hospitality brands? Check us out on Instagram @iloveyochi, visit our website, or swing by a Yo-Chi to feel the vibe for yourself.

Please note applicants must have full working rights in Australia.