Retail Assistant

Love Retail? Join Our Team

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role

Lagardère AWPL offers world-class duty-free and retail shopping at Darwin International Airport. Lagardère AWPL specialise in operating stores in airports and transport hubs.

We’re looking for Casual Retail Assistants to join our team at Darwin Airport. If you love customer service, fast-paced environments, and making shopping fun and look great doing it in a duty-free environment, this is your chance to shine!

• Ability to speak Indonesian for our Bali & Deli flights highly desirable!
• Availability for 5:00am starts and/or late night shifts that can finish at 3:00am highly desirable!
• Must be available for some weekday (mon-fri) shifts

What You’ll Do

Deliver outstanding customer service & expert product recommendations

Stay ahead of trends with ongoing professional training

Keep the store looking vibrant & well-stocked

Process transactions smoothly & efficiently

Assist customers with queries in a friendly, professional manner

What We’re Looking For

Passion for customer service & sales

A current RSA (Responsible Service of Alcohol) certificate or willingness to get one

Confident communicator with a positive attitude

Well-groomed & professionally presented

Retail experience or customer service

Flexible availability (early mornings, nights, weekends & holidays)

Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits

Parking – Based on location we offer free/subsidised airport parking for our employees

Dynamic Airport Environment – Work where no two days are the same

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Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages

Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network

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Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements

Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus

• ️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day

Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

APPLY NOW and let’s make travel retail magic together!