Facilities Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this opportunity involves: As a Facilities Management Coordinator at JLL, you'll play a vital role in coordinating facilities management functions across a diverse portfolio of owned properties and leased premises. This position sits at the heart of our operations, ensuring that our clients' facilities run smoothly and efficiently while supporting the broader facilities management team. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role contributes directly to that mission. You'll work closely with our Property Service Centre, FM Vendor Managers, regional teams, and service providers to deliver exceptional service and resolve issues promptly. Your day will involve administrative coordination, vendor management support, compliance documentation validation, and risk management activities. You'll leverage various Computerised Maintenance Management Systems (CMMS) including Corrigo to monitor service delivery, track tasks, and support reporting requirements. We believe the most effective teams are built when everyone is empowered to thrive, and this role offers an excellent opportunity to build strong relationships across multiple stakeholders while developing your facilities management expertise. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal position for someone eager to grow within the facilities management field.

An Overview of the role: Coordinate facilities management activities as delegated by the centralized team, working with the Property Service Centre, FM Vendor Managers, and service providers to manage escalations and ensure prompt resolution of issues with minimum disruption

Monitor Corrigo usage to track service delivery, evaluate tasks, manage invoicing and documentation submission, and support the delivery of FM-specific tasks associated with the Change Direct Notices (CDNs) process

Provide administrative support to the Business Support Team and Facilities Managers, including preparation of reports on Corrigo adoption and supporting portfolio management activities

Collaborate with WoAG Vendor & Contracts Managers to address escalations related to contractor performance, and support service provider engagement to ensure fixed maintainable assets are captured and tagged in alignment with the Preventative Maintenance and Asset Management Plan (PAMP)

Validate compliance tasks and collect documentation according to Property Asset Management Plan requirements, building and maintaining effective relationships with Facilities Managers, contractors, suppliers, and internal stakeholders

Sounds like you? This is what we are looking for: Strong administration and communication skills with a customer service focus, attention to detail, and the ability to manage multiple priorities concurrently within tight operational deadlines

Efficient keyboard and data entry skills with proficiency in Microsoft Word, PowerPoint, Excel, Outlook, and internet research

Ability to work with minimal supervision while quickly grasping new concepts and systems, demonstrating strong organizational capabilities

Demonstrated ability to build professional relationships across diverse stakeholder groups with commitment to workplace health and safety compliance

Knowledge or exposure to building services maintenance, facilities management, and Computerised Maintenance Management Systems (preferred), with ability to obtain AGSVA Clearance (preferred)

Benefits

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ511961

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.