Tollbooth Operator

Group and Team: City Resilience Group, Waste Management Team

Location: McRobies Waste Management Centre

Employment status: Temporary (5 years) Part-time (20 hours per week)

Classification: Municipal Officer Level 1B

Agreement: Hobart City Council Enterprise Agreement 2024

Salary range: $67,171 per annum (pro-rata $33.99 per hour part-time) + 13.5% superannuation.

About the role

Join our Waste Management Centre as a Tollbooth Operator, where you will be the welcoming face supporting customers as they dispose of waste responsibly.

You will be the first point of contact for customers, offering clear guidance, great service, and helping people make the right choices for the environment.

This is a Monday to Friday role, 7:30 am – 4:00 pm, offering stable hours in a supportive, community‑focused environment.

Role accountabilities include:

• Providing welcoming, accurate and helpful customer service for Centre visitors.
• Operating electronic payment and management systems with precision and efficiency.
• Ensuring correct waste separation advice, including reuse, recycling, and landfill options.

Learn more about the role in the position description: Tollbooth Operator - Waste Management Centre PD

About you

You are a customer‑focused, reliable, and organised person who enjoys helping people and contributing to a positive team environment. You bring strong communication skills, accuracy in your work, and the ability to stay calm and professional when solving issues. You are confident working independently, managing your time well, and maintaining accurate records to support smooth daily operations.

Key strengths include

• strong customer service and communication skills
• cash handling accuracy and attention to detail
• ability to follow procedures while providing clear guidance to customers
• organised and reliable with good time management.

If you require any further information specific to this role, please contact Jenny Alvarez (Supervisor Waste Management Centre), via email ***email_hidden***.

The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities.

We recognise contributions to our workforce and offer:

• Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options.
• A wide range of leave entitlements.
• Health and Wellness programs, including onsite gyms.
• Discounted membership at Doone Kennedy Hobart Aquatic Centre.
• Ability to purchase additional leave after 12 months of service.
• An Employee Assistance Program that offers onsite visits.
• Corporate Health Plan discounts with BUPA, St. Lukes and Medibank.

Learn more about what the City of Hobart can offer you.

The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities.

City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, Criminal History Check, and medical assessment including drug and alcohol testing.

Learn more about our vision, mission and values.

How to apply

All applications must be made in the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to [email protected]. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time.

Applications close 11:59 pm Monday 6 July 2026

Before you begin

You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less.

Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.

To protect privacy and prevent fraud, do not upload or email personal documents such as driver’s licences, passports, or personal tax and superannuation details. Instead:

• applicants are required to declare they hold the required documentation/licence, and
• originals will be sighted by People and Culture on the first day of work as a condition of employment.

Selection process

Candidates are initially selected for interview based on the details provided in their application.

The City of Hobart assesses all applications based on merit.

Positions are filled, based on how well the successful candidate meets the requirements of the position.

Learn more about the selection process on our website.