Administrator (Retail)

Job Description

• Assist in the management of a shopping centre portfolio across Victoria Point, Richlands, Jindalee and Springfield, comprising approximately 120 tenants.
• You will support the Centre Manager by overseeing day to day administration, processing invoices and maintaining the overall presentation standards of the centres.
• Experience in retail, including customer service, store support or store management, will be highly beneficial in this role.

Who We Are Looking For

• Current QLD Real Estate Licence, or a willingness to obtain one with support provided.
• Demonstrated experience in retail or property management, ideally across multi site portfolios.
• Background in retail environments such as customer service, store management or administration will be highly regarded.
• Strong organisational and administrative skills with the ability to manage high volumes of tasks and deadlines.
• Familiarity with tenancy systems, compliance processes and proficiency in Microsoft Office.

The role

Join Knight Frank’s national retail team as a Retail Manager, taking ownership of the administration, presentation and tenant engagement across two shopping centres with approximately 120 tenants. You will play a key role in ensuring seamless daily operations and delivering a positive experience for both retailers and customers.

Key Responsibilities

• Own and manage retail administration and tenancy processes across multiple centres, ensuring compliance and high presentation standards.
• Act as the primary point of contact for tenants, resolving queries efficiently and building strong working relationships.
• Coordinate lease administration and compliance requirements including insurances and bank guarantees, ensuring accurate record keeping.
• Support marketing initiatives, tenant engagement activities and trading performance analysis.
• Collaborate closely with facilities and portfolio managers to deliver smooth operations and achieve key performance outcomes.

About Knight Frank

Knight Frank Australia is part of the world’s largest privately owned property consultancy. We provide transactional and advisory services across commercial property, including office, retail, and industrial assets.

What’s in it for you?

• Enjoy two extra weeks of leave, two wellness days every year, and your birthday off to celebrate your way
• People first culture with visible, approachable leaders who keep everyone connected through open conversations and regular business updates
• Drive your career forward with structured six-monthly check ins and the ability to start growth conversations anytime.
• Work smarter with purpose-built property platforms and technology designed to save you time every day

Important to know

You must have valid Australian working rights to be considered

A police check is required for successful candidates.

We use AI tools to assist with hiring, but people make the final decisions

We are currently NOT accepting candidates via an agency, we have PSA’s in place.