Microsoft Business Applications Support Specialist

• Microsoft Business Applications Support Specialist
• Dynamics 365 & Power Platform
• Work for an Award-winning Employer of Choice

An exciting opportunity has opened up within our growing Professional Services Dynamics 365 practice for a passionate and motived Microsoft Business Applications Support Specialist.

This role will largely focus on the delivery of operational support within the Microsoft Business Applications practice, engaging with a variety of customers to support their Dynamics 365 and Power Platform implementations.

In this role you will

• Engage with clients to investigate and resolve support tickets relating to Dynamics 365 and Power Platform implementations, providing technical consultation and recommendations.
• Deliver development solutions across Dynamics 365 and Power Platform, including server-side and client-side development, integrations, configuration, and data modelling.
• Take ownership of the technical delivery of Dynamics 365 and Power Platform deployments, upgrades, and enhancements.
• Identify, design, and implement improvements to increase software functionality, performance, and efficiency.
• Support customers in adopting Copilot and other AI initiatives.
• Develop and execute testing plans, document outcomes, and investigate and resolve defects identified during testing.
• Collaborate within a highly skilled team to deliver quality outcomes for customers.

About You

• Hands-on experience with Microsoft Dynamics 365 and the Power Platform suite.
• Experience in object-oriented programming design and development.
• Familiarity with enterprise architecture across cloud and on-premise environments.
• Experience with web-based integration technologies such as REST APIs, OData, and SSIS.
• Experience with client-side web development technologies including JavaScript, CSS, AJAX, and jQuery.
• Exposure to Copilot and other AI tools used in a business or development context.
• Ability to work independently and collaboratively in small teams to deliver client outcomes.
• Strong communication and documentation skills.

What Key Qualifications, Certifications & Training will you need?

• Bachelor degree or equivalent qualification in an IT related discipline is desirable; and
• Hold a Current Australian Department of Defence security clearance or the ability to obtain a clearance.

Who is Data#3?

An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.

REF: SACA114124