Builder Strategic Partnership Manager

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

The Opportunity

CSR are seeking a Builder Strategic Partnership Manager to establish and lead deep, long-term partnerships with Tier 1 residential builders (1,000+ homes annually). This is a unique, high-impact role focused on building strategic capability, not transactional sales.

You'll report directly to the EGM, and work alongside forward-thinking builders who share a continuous improvement mindset, aligning closely with CSR's values and value proposition to unlock mutual value across the entire building journey.

This Role Offers The Chance To

• Gain deep insight into how volume builders operate
• Translate learnings into scalable improvements across the broader business
• Build highly embedded, partnerships across our full brand portfolio
• Design and implement a repeatable model for strategic partnerships

Key Responsibilities

Customer Discovery & Insight

• Map end-to-end builder processes—from initial customer engagement through to lock-up and handover
• Develop a deep understanding of volume builder operating models, challenges, and opportunities

Value Chain Integration

• Identify and activate opportunities to leverage CSR's full suite of capabilities across the builder value chain
• Bring together marketing, operational excellence, product development, supply chain, and logistics to create measurable value
• Apply continuous improvement principles to optimise joint processes

Strategic Blueprint Development

• Design and deliver a best-in-class partnership blueprint for volume builders
• Establish scalable, repeatable methodologies for identifying and developing strategic partnerships, and delivering value to builder

Cross-Functional Leadership

• Define and embed ways of working across internal teams including sales, customer service, marketing, product development, supply chain, transport, and finance
• Act as the conduit between CSR and builder partners, aligning stakeholders to outcomes

About You

• Strong understanding of end-to-end business capability, with the ability to identify and connect value across a complex value stream
• Proven ability to analyse, influence, problem-solve, and drive outcomes across multiple complex stakeholders
• A naturally curious and collaborative mindset, with the ability to work across all areas and levels of a builder's business
• Critical thinker who continuously challenges the status quo to drive improvement
• High level of professionalism, credibility, and trust, with the ability to represent CSR at very senior levels
• Exceptional relationship management skills, from operational teams through to executive leadership
• Demonstrated success applying Lean, WCM, Six Sigma or similar continuous improvement methodologies
• Strong problem-solving capability spanning strategic thinking through to operational execution

What We Offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

How To Apply

If you're ready to take the next step in your career and make a meaningful impact. Just click on the Apply for this job button.

To find out more about us, visit www.csr.com.au