Senior Manager Safety - Occupational Violence

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

A dedicated team has been established to develop and implement strategies and systems to support the safety of AV's workforce. As such we are seeking a Senior Manager Safety – Occupational Violence (OV) to lead this important work. Working within the Safety, Recovery & Inclusion department, leading enterprise health and safety strategy systems and performance. This position focuses on reducing occupational violence, embedding a risk-based safety culture, improving risk management and incident response.

This is a Full Time, Fixed Term until July 2028 position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.

About The Role

Reporting to the Director, Safety, Recovery and Inclusion, responsibilities of this position include, but not limited to:

• Lead the development, implementation, and continuous improvement of OV prevention and response strategies
• Monitor safety performance and emerging risks, using data-driven insights to prioritise interventions and improve outcomes
• Ensure safety systems support high-quality, patient-centred care while protecting workforce safety
• Maintain policies, processes and procedures, ensuring they are current and in line with relevant legislation, business requirements and industry best practice
• Drive the prevention, management, and recovery framework for OV

About You

The ideal candidate has:

• Tertiary degree in Work Health and Safety, Risk Management or a related discipline, or equivalent combination of training and high-level relevant experience
• Certification in incident investigation and/or risk management methodologies (desirable)
• Senior leadership experience in health and safety within complex, high-risk environments
• Expertise managing high-risk hazards, including occupational violence and psychosocial risk
• Proven ability to lead strategies to prevent and respond to violence and aggression
• Demonstrated success designing and governing enterprise safety management systems
• Strong knowledge of WHS legislation and best practice

Please refer to the position description for a full list of accountabilities and key selection criteria.

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified AV6 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.

How To Apply

Your application is an integral part of the selection process and should include:

• Cover letter outlining your experience and interest in the position
• Current resume

When submitting your application you will be required to respond to the following:

• What would you prioritise when building an enterprise-wide approach to managing occupational violence in a complex, operational setting?
• What is your approach to influencing and aligning a diverse stakeholder group, including frontline staff, unions, and executives, to achieve improved safety outcomes?

Please note: Answers are limited to 500 words each and a separate document responding to the key selection criteria is not required.

Applications must be submitted by 11.59pm (AEST) on Monday 29 June 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.

For further information, please refer to ‘ Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment via email ***email_hidden*** or phone 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at ***email_hidden*** and a member of our Recruitment & Selection team will be in touch.