Project Manager

Infotrust (AU)

Spirit Managed Services is now branded Infotrust.

Cyber Emergency Number

1300 554 798

IT Support Number

1300 007 001

Project Manager

Sydney, NSW

Melbourne, VIC

Brisbane, QLD

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Project Manager

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As a Project Manager within the PMO, you will lead the delivery of cybersecurity and technology projects aligned to strategic objectives. Reporting to the Head of PMO, you will manage planning, coordination, and execution, working closely with technical teams, business stakeholders, and external partners.

You will manage multiple projects of varying size and complexity at the same time, including customer engagements and internal initiatives. This role provides exposure to modern cyber technologies and complex environments.

We are looking for a hands-on project manager who takes ownership, builds strong relationships, and drives delivery forward. Success in this role comes from a customer-first mindset, strong attention to detail, and a proactive approach to getting things done. This is not a purely ‘oversight project manager’ role. You are expected to step in where needed and stay close to the technical and delivery detail.

Responsibilities

Own end-to-end delivery of multiple concurrent projects of varying size and complexity, taking accountability for outcomes and ensuring positive feedback from customers and internal stakeholders
Manage multiple projects in parallel, balancing priorities, resources, risks, and delivery outcomes across customer engagements and internal initiatives
Take a hands-on role in delivery, contributing to planning, resolving issues, and stepping in where required to keep progress on track
Support pre-sales and early engagement activities, including input into scope, approach, and delivery planning
Drive delivery across the full lifecycle, ensuring projects are delivered to agreed scope, schedule, budget, and quality standards
Maintain clear and consistent communication, including project status, financials, risks, and key decisions
Build strong relationships with customers, internal teams, and partners to enable effective collaboration and delivery
Maintain project governance, documentation, and reporting in line with PMO standards, while contributing to continuous improvement of delivery practices

Measurement Of Success

Stakeholder feedback: consistently achieving strong positive feedback from customers and internal teams on engagement quality, delivery approach, and outcomes
Timely Project Completion: Projects delivered within or before the designated deadlines
Financial Compliance: Projects executed within approved budgetary constraints
Scope Management: Effectiveness in maintaining project scope without significant deviations or scope creep
Project Health Monitoring: Detailed and accurate updates on project progress, risks, and issues
Governance Adherence: Compliance with PMO-established processes, templates, and documentation protocols
Continuous Improvement: Integration of insights from prior projects to enhance the execution of future initiatives

Essential

Key Experience & Capabilities:

3+ years of project management experience, ideally in technology or cybersecurity-related fields with customer facing experience
Project Management Professional (PMP) or Prince2 Certification is advantageous.
Experience working in or alongside a formal Project Management Office (PMO)
Exceptional stakeholder management and interpersonal communication skills
Proven experience in risk management, budgeting, and resource planning
Excellent written and verbal communication with a strong attention to detail

Desirable

Experience working in or owning responsibilities across business analysis, service delivery, pre-sales or change management, with a demonstrated ability to step outside of a pure PM role and add value across delivery
A Bachelor’s degree is desirable. It is not mandatory, however it demonstrates the ability to think critically, learn independently, and communicate effectively in written and structured formats
Agile certification (e.g., Scrum Master, SAFe) is a plus
Proficiency with project management tools, especially ServiceNow, Jira, Smartsheet, or similar

Personal Attributes

Willing to take ownership and step in to solve problems rather than relying on process or escalation
Calm and composed under pressure, particularly during high-priority or security-critical projects
Strong time management, multitasking, and problem-solving capabilities
Highly collaborative and adaptable to changing priorities
Client-centric mindset with a focus on building lasting partnerships
Proactive and solutions-oriented with a drive for continuous improvement
Demonstrate initiative and accountability in all aspects of project delivery

How to Apply

Please send your CV to ***email_hidden***.

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