Service Advisor

AI Job Summary

• Background in customer-facing roles such as hospitality, retail, reception, administration, customer service, banking,
• Experience greeting customers, checking vehicles into the workshop, and managing workshop bookings.
• Experience preparing job cards/workshop paperwork and following up on outstanding jobs and requests.

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Role Type

• On-site
• Permanent
• Full-time
• Entry Level

Pay Rate

$30 AUD – $38 AUD (Hour)

Service Advisor – Johnson’s Trucks Mildura

Join the Team That Keeps the Region Moving

No Experience? No Worries. We Hire Attitude, Not Resumes.

Johnson’s Trucks has been keeping the region moving for over 40 years, and we’re looking for our next Service Advisor to join the team.

This role is perfect for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering exceptional customer service.

You don’t need truck industry experience. We’ll teach you the technical side. What we’re looking for is someone with the right attitude, energy and willingness to learn.

What You’ll Be Doing

As the first point of contact for many of our customers, you’ll play a key role in ensuring their experience with Johnson’s Trucks is second to none.

• Greeting customers and checking vehicles into the workshop
• Answering incoming phone calls and customer enquiries
• Managing emails, texts and workshop bookings
• Providing customers with updates on their vehicles
• Liaising with technicians, parts staff and management
• Preparing job cards and workshop paperwork
• Following up outstanding jobs and customer requests
• Helping ensure the workshop operates smoothly and efficiently

We’re Looking For Someone Who

Thrives on being busy and enjoys a fast-paced environment

Can think on their feet and adapt when priorities change

Enjoys building strong relationships with customers

Takes ownership of problems and sees them through to completion

Has excellent attention to detail

Can handle difficult conversations professionally and respectfully

Is positive, friendly and genuinely enjoys helping people

Is self-driven and motivated to succeed

Is reliable and looking for a long-term career opportunity

Works well within a team but can also work independently

Experience?

If you’ve worked in:

• Hospitality
• Retail
• Reception
• Administration
• Customer Service
• Banking
• Real Estate
• Call Centres

…we’d love to hear from you.

Why Johnson’s Trucks?

• Full training provided
• Secure long-term employment
• Supportive family-owned business
• Career development opportunities
• Work with a passionate team that genuinely cares about its customers & people
• Be part of a business that has proudly served our region for more than 40 years

Sound Like You?

If you’re someone who loves helping people, enjoys being part of a great team, and wants a career with a business that values its people, we’d love to hear from you.

Apply today and become part of the Johnson’s Trucks team.

Company Overview

Johnson’s Truck and Coach Service supply Mildura, Swan Hill and Surrounding Areas with Quality Sales, Service and Parts. We know our long-lasting success and achievements since 1982 are based on our talented people within our dealerships. We have great ambitions for our future, That’s why we seek to employ the talented people that are positive, ambitious, enthusiastic and customer focused. If you want to work with a successful company who is a market leader, browse our vacant job positions below to find the opportunity you’ve been waiting for!