Warranty Manager

An established and highly regarded residential construction business is seeking an experienced Regional Warranty Manager to lead its warranty operations across a major Victorian region.

This is a senior leadership opportunity for a technically strong construction professional who enjoys developing people, resolving complex building matters and driving continuous improvement across a large residential portfolio.

Reporting into senior leadership, you will oversee a team of Warranty Site Managers, providing leadership, technical guidance and operational direction while ensuring outstanding customer outcomes, expenditure control and quality assurance standards.

Key Responsibilities

• Lead, coach and develop a team of Warranty Site Managers
• Manage complex warranty claims, customer escalations and dispute resolution
• Provide technical guidance on residential construction defects and rectification works
• Monitor regional warranty expenditure and drive cost accountability
• Identify recurring defects, emerging risks and improvement opportunities
• Work closely with customers, trades, suppliers and internal stakeholders
• Promote a strong safety culture and ensure compliance across the team

About You

• Trade qualification or strong residential construction experience
• Sound knowledge of residential building defects and warranty processes
• Proven leadership experience managing teams
• Strong customer service and stakeholder management skills
• Commercially minded with experience managing costs and budgets
• Organised, proactive and solutions-focused

What's on Offer?

• Senior leadership opportunity with a respected residential builder
• Manage and develop a high-performing team
• Influence quality, customer experience and operational outcomes
• Supportive culture with long-term career opportunities
• Attractive salary package

If this sounds like you, apply below. Contact Alastair on 0433697422 or ***email_hidden*** for further information.