Learning & Development Manager
Hall & Wilcox
- Permanent full-time position, to be based in Melbourne or Sydney
- Our HW Evolve approach includes hybrid and flexible working. WFH and from modern, open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment
- Competitive remuneration and our Hallstar reward and recognition program
- Learning and career development programs for all roles and levels
- Flexible leave options, including up to 26 weeks paid parental leave
- Free daily breakfast and office social events
- Genuine commitment to diversity, inclusion and wellbeing, and pro bono and community
Make the smarter choice. Come and thrive with us. Learn more about what Hall & Wilcox can offer you: bit.ly/HWbenefits
About The Role And Team
We have an exciting opportunity for a Learning & Development Manager within our People & Culture Team. This role leads the firm’s learning approach (formal and informal) and ensures learning investments are aligned to priority capabilities, including building capability in technology, AI-enabled ways of working, and future skills required by the firm and our people. The role sets learning priorities, oversees high-quality delivery and technology upskilling, and ensures learning is embedded into day-to-day work through the right blend of programs, pathways, tools and ways of learning.
This role is a critical part of the firm’s strategic focus on capability uplift over the coming years. It offers a unique opportunity to rethink how learning is designed, delivered and experienced across the business: moving beyond traditional approaches to create innovative, future-focused learning solutions.
Learning strategy
- Lead the development and delivery of the firm’s learning approach, ensuring it is aligned to firm strategy and priority capabilities.
- Partner closely with firm stakeholders to translate capability needs into clear learning priorities.
- Shape a coherent, firm-wide approach to learning, ensuring consistency across practice groups, Corporate Services and offices.
Learning design and delivery
- Oversee the design and delivery of capability uplift across cohorts and levels, including induction, core programs and structured development pathways.
- Ensure learning solutions move beyond standalone programs to integrated journeys aligned to roles, career stages and capability expectations.
- Oversee delivery across a mix of modalities (face-to-face, digital, blended), including practical tools, job aids and facilitation resources.
- Ensure strong alignment between learning solutions and in-role performance, with a focus on embedding learning into day-to-day work.
- Ensure learning supports behaviour change and adoption of new tools, systems and ways of working.
- Work closely with Technology, Client Solutions and OD to ensure learning is integrated into broader transformation initiatives.
Ways of learning (informal and in-role development)
- Support and embed informal learning mechanisms alongside formal programs (e.g. coaching frameworks, mentoring/mentor connect, on-the-job development, peer learning).
- Ensure a balanced “ways of learning” approach that builds capability through experience, not just content.
Learning ecosystem and experience
- Oversee the firm’s learning ecosystem, including the Learning Hub/LMS, intranet (Hallway), content, communications and user experience (high quality, current and easy to access).
- Drive continuous improvement of learning channels and platforms to support engagement and uptake.
CPD & learning lifecycle management
- Oversee CPD compliance and ensures alignment between mandatory requirements and broader capability priorities.
- Ensure strong learning lifecycle management
Evaluation and impact
- Implement evaluation approaches that measure the impact of learning beyond completion
- Use data and insights to continuously improve learning effectiveness and prioritisation.
- Ensure learning investment is directed to areas of greatest firm impact.
Leadership and team management
- Lead and develop the Learning & Development team, setting clear priorities, ways of working and standards.
- Manage relationships with external providers and partners to deliver learning effectively and within budget.
- Build capability across the team in modern learning approaches, digital learning and capability development.
- Manage the L&D budget and program spending to ensure costs are managed.
About You
You will ideally have the following skills and experience:
- proven experience leading learning strategy and delivery in a professional services or similar environment;
- this is not a traditional L&D role. We are seeking a creative and strategic thinker who is excited by the opportunity to innovate, experiment and shape the future of learning within the firm;
- strong capability in learning needs analysis, journey design and multi-modal learning delivery (digital, blended and facilitated);
- experience building informal learning mechanisms (coaching, mentoring, on-the-job development) and embedding learning in the flow of work;
- strong stakeholder partnership and consulting skills, including ability to build strong relationships and have influence and impact over decisions;
- confident and competent facilitator;
- strong operational management and deliver of learning, including vendor management capability;
- comfort operating in ambiguity and translating strategic intent into practical learning solutions; and
- interest in, or experience with, building capability in technology and AI-enabled ways of working, and translating emerging trends into practical learning solutions.
At Hall & Wilcox, we deliver outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.
We are known for having a culture that values people, and lives our purpose and our Hallmarks , our shared values.
We do great work, smarter. We’re passionate about the work we do and the long-term value it creates for clients. We’re known for our Smarter Law brand promise. We listen. We partner. We solve.
Hall & Wilcox is a successful independent Australian law firm; a place to belong, with the freedom to learn and grow. We thrive together. We are diverse and inclusive; everyone is welcome and respected. We encourage applications from candidates of all cultural backgrounds (including First Nations), abilities, sexual orientation and gender identities.
Hear from our people about what it’s like to thrive at Hall & Wilcox: bit.ly/HWpeople
To learn more about Hall & Wilcox visit our website.
Are you ready to make the smarter choice? Let’s connect. Click apply to submit your application.
We are committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Alison Daly-Thomson, Talent Acquisition Manager, at ***email_hidden*** for a confidential discussion.
This vacancy is being managed directly by the Hall & Wilcox Talent Acquisition team. We will contact our preferred agency partners should we require any assistance.
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