Client Engagement & Intake Coordinator

We're Hiring | Client Engagement & Intake Coordinator | Full-Time | Hybrid – Brisbane

Bharosa Community Services is looking for an experienced and motivated Client Engagement & Intake Coordinator to join our team.

About the Role

This is a hybrid, full-time role based in Brisbane. You'll manage NDIS participant intake and onboarding, develop individualised service plans, supervise a remote support team, and build referral networks across the community.

Key Responsibilities

• First point of contact for new NDIS participants
• Manage intake, assessments, care planning, and service coordination
• Build and maintain relationships with LACs, Support Coordinators, and referral partners
• Represent Bharosa at community events and expos
• Ensure compliance with NDIS Practice Standards

What You'll Need

• Minimum 2 years' experience in NDIS coordination, intake, or a similar role
• Tertiary qualification in Social Work, Nursing, Community Services, or related field (preferred)
• Strong knowledge of NDIS funding, Quality Indicators, and Practice Standards
• NDIS Worker Screening Check, Blue Card, Driver's Licence
• Excellent communication, organisation, and leadership skills

Ready to take the next step in your NDIS career?

We welcome applications from professionals looking to grow and take on a more senior coordination role.

Forward your resume to ***email_hidden***

Bharosa Community Services is a registered NDIS provider supporting participants across Queensland and Tasmania.