Project Lead

At Urban Utilities, our purpose is simple yet powerful – Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.

Your opportunity

Are you a results-driven leader with a passion for delivering projects that create meaningful business outcomes? We are seeking an experienced Projects Leader to drive the successful delivery of strategic initiatives, ensuring projects are completed on time, within scope, and aligned to customer, people, and business objectives. If you thrive in a fast-paced environment, excel at coordinating resources, and have a strong focus on execution, we'd love to hear from you.

Reporting to the Projects and Enablement Manager, you will lead and support the Projects Team to maintain a high-performing delivery function. You will oversee project prioritisation, resource allocation, and delivery governance across Customer Experience initiatives, ensuring projects are executed efficiently and achieve agreed outcomes within required timeframes and budgets.

With a proactive and adaptable approach, you will partner closely with Project Sponsors, Leaders, and stakeholders across Customer Experience to manage dependencies, remove delivery obstacles, and ensure key milestones and deliverables are achieved.

Key responsibilities include

• Lead and mentor a team of six, including Business Analysts, Project Coordinators, Knowledge Management Specialists, and Process and Content Specialists.

• Develop and execute project plans that drive timely delivery of strategic and operational initiatives.

• Monitor project progress, manage risks and dependencies, and implement corrective actions to keep projects on track.

• Ensure projects are delivered on time, within budget, and aligned to business objectives.

• Manage resource allocation and prioritisation across multiple concurrent projects to maximise delivery outcomes.

• Engage and collaborate with stakeholders, including CXLT, delivery partners, and senior leaders, to ensure alignment and timely decision-making.

• Drive continuous improvement initiatives that enhance project delivery capability and Customer Experience outcomes.

About you

• Proven experience leading project teams and delivering complex projects successfully and on schedule.

• Strong project governance, risk management, and delivery planning expertise.

• Demonstrated ability to coordinate resources, manage competing priorities, and deliver outcomes in a dynamic environment.

• Excellent stakeholder management skills, with the ability to influence and engage leaders at General Manager and Executive levels.

• Strong analytical, planning, and problem-solving capabilities.

• A collaborative leader who develops, mentors, and motivates high-performing teams.

• Exceptional communication and interpersonal skills, with a track record of building strong relationships across diverse stakeholder groups.

• Experience working with project delivery partners and managing cross-functional collaboration to achieve project objectives.

At Urban Utilities, we believe our workforce should reflect the community we serve. We welcome applications from people of all backgrounds and experiences, including First Nations peoples, people with disability, members of the LGBTIQ+ community, veterans, emergency responders and people from culturally and linguistically diverse backgrounds.

You might not meet every single requirement listed. If you are excited about the role and believe you can make a strong contribution, we encourage you to apply.

If you require adjustments at any stage of the recruitment process, please let us know so we can support you.

Why Urban Utilities

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across Southeast Queensland. Every day, our teams work to support thriving communities and a sustainable future.

• Generous Salary Packaging options, including novated leases

• Corporate discounts across Health insurance, technology and more

• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family

• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!

• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

There’s no us without you. Come shape the future with us.

How to Apply

Click ‘Apply’ to submit your application.

Please note: applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at ***email_hidden***

Our Talent team & Hiring Managers kindly request that no unsolicited CVs are sent for this role.