Sales Support & Project Coordinator

Sales Support & Project Coordinator

Proudly Australian and supplying lighting concepts for over 47 years

• Location: Melbourne’s Eastern Suburbs
• Work Type: Full-Time In Office
• Sector: Commercial & Industrial Lighting

At Versalux, we import and supply a wide range of lighting that illuminates Australia's leading commercial and industrial spaces. Established for over 47 years, we have built a reputation for excellence, innovation, and reliability. Based in the eastern suburbs of Melbourne with easy access to freeway and transport, we offer a stable, supportive team environment where you will get hands-on exposure to an exciting mix of small-scale and major, high-profile projects.

The Opportunity

We are looking for a driven, enthusiastic Internal Sales Support & Project Coordinator with excellent Customer Service skills to join our close-knit team.

In this pivotal role, you will be the go-to person for project and sales orders delivery. You will manage the seamless journey of projects, quotations, and sales orders through our internal systems. From the initial quote to the final dispatch, you ensure everything runs accurately, on time, and to the highest standard.

Key Responsibilities

In this role you will be flexible, keeping your days varied and engaging. Your main duties will include:

• Project & Order Coordination: Manage and coordinate projects from quote status right through to final dispatch. Create and track sales orders, generate order confirmations, and delivery timelines.
• Stakeholder Communication: Act as the central point of contact, providing regular updates to all stakeholders, liaising with customers and sales teams on order details, and ensuring strict delivery deadlines are met.
• Sales & Quote Support: Process customer requests, support the team with quotations, and diligently follow up on outstanding leads and orders weekly.
• Sample Management: Coordinate the timely production, storage, and allocation of samples for our sales team.
• Relationship Building: Deliver exceptional customer service to nurture and build long-term relationships with our valued customers and clients.

What We Are Looking For

We value attitude and team a team player just as much as technical skill. To succeed in this role, you will have:

• Industry Knowledge (Highly Desirable): Experience within the lighting industry or electrical wholesale sector will give you a significant head start.
• A Bright Attitude: You are self-motivated, enthusiastic, and bring a positive, "can-do" energy to the workplace.
• An Eye for Detail: sharp accuracy when dealing with documentation, data entry, and project timelines.
• Team Spirit: A collaborative mindset—you enjoy working within a team environment to achieve collective goals.
• Strong Relationship Skills: The natural ability to connect, communicate effectively, and build long-term trust with customers.

Why Join Versalux?

Stability & Growth: Join an industry leader with nearly half a century of success. Diverse Projects: Work on a vast range of projects that keep the job interesting. Great Culture: Enjoy working with a supportive, experienced team in Melbourne's eastern suburbs.

How to Apply

If you are ready to progress in a role that offers stability, variety, and a fantastic team culture, we want to hear from you!

Submit your resume and a brief cover letter outlining why you are the perfect fit for the Versalux team

Direct to ***email_hidden***

Please note only shortlisted candidates will be contacted