Technology Delivery Manager

We’re looking for a highly organised delivery leader to ensure our technology projects are executed flawlessly and aligned with business objectives. As the Technology Delivery Manager, you will act as the vital bridge connecting engineers, developers, executive business stakeholders, and end-users, ensuring project scopes are met, documentation is airtight, and operational transitions are seamless.

Tapt Media formally Nine Radi o is Australia’s leading commercial talk radio network. Home to the country’s most influential stations 2GB, 3AW, 4BC, and 6PR as well as a growing slate of podcast titles, we reach millions of Australians every week. With a focus on "Live and Local" content, we offer Australians and brands the intimacy and trust of radio, combined with the deep engagement and storytelling of podcasts and social

Note on Ownershi p: Nine Radio is proud to have recently joined Tapt Media. While this recruitment process is being managed by Nine under a transition of services agreement, the successful candidate will be employed directly by Tapt Media.

Day to day you will

• Lead the planning, execution, and tracking of cross-functional technology projects, ensuring milestones are achieved on time and within scope.
• Partner closely with business leaders and executive stakeholders to define project scope, manage expectations, and deliver proactive, accurate, and timely communications.
• Engage effectively with network engineers, systems administrators, and developers to track deliverables, unblock technical issues, and translate complex technical requirements into actionable project timelines.
• Enforce rigorous standards for project, system, and user documentation, ensuring new systems and features undergo structured user acceptance testing (UAT).
• Design and execute communication plans and training programs to ensure smooth end-user adoption during technology rollouts.
• Facilitate and handle critical incident response coordination when major technical issues arise, embedding ITIL best practices across service delivery, change management, and incident response procedures.

Qualifications

What you’ll bring

• 5+ Years in Technology Project/Delivery Management successfully managing IT projects, system rollouts, or infrastructure deployments in a fast-paced environment
• Technical literacy and a strong familiarity with enterprise IT concepts, infrastructure, software development lifecycles (SDLC), and modern technical terminology.
• Deep familiarity with ITIL frameworks, specifically around Change Management, Incident Management, and Service Transition.
• Exceptional organisational skills with a high attention to detail and a track record of managing multiple competing priorities, dependencies, and complex timelines simultaneously.
• Outstanding written and verbal communication skills, with the ability to confidently present technical roadmaps to non-technical business stakeholders.
• Desirable: Relevant certifications such as ITIL Foundation/Practitioner, PMP, PRINCE2, or Agile/Scrum certifications, and experience working within a Media, Broadcast, or digital entertainment landscape.