Manager, Cash Operations and Projects

Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

About the opportunity

In this newly created role as Manager, Cash Operations and Projects, you will lead the national governance of cash operations and retail audit programs across Australia Post’s retail network, ensuring strong financial integrity, risk management, and compliance outcomes.

This is a highly visible and influential role, requiring a confident and engaging leader who thrives on building strong relationships and navigating complex stakeholder environments. Leading a team, you will partner closely with both internal and external stakeholders to drive consistency, uplift capability, and embed best-practice approaches across cash management and audit delivery.

With a strong focus on stakeholder engagement, change and project delivery, you will champion initiatives that enhance controls, optimise cash flow, and evolve ways of working through automation and continuous improvement. You will play a key role in leading conversations, shaping outcomes, and bringing energy and clarity to complex challenges across the network.

What you’ll deliver with us

• Develop and maintain consistent frameworks, policies, and controls for cash management, audit, and fraud prevention across the network.
• Lead business continuity planning for retail cash operations to ensure ongoing resilience and cash flow.
• Manage key relationships with cash logistics providers and payment partners to ensure performance, compliance, and value.
• Analyse cash trends and variances to deliver insights that inform strategy and prioritise audit activity.

About you

You bring a high level of attention to detail, with strong analytical, problem‑solving and reporting capabilities. You’re a confident communicator with proven stakeholder management skills, able to engage effectively at all levels, and you have demonstrated experience leading teams and applying financial modelling to support sound decision‑making.

You’ll also need

• High attention to detail with strong analytical, problem solving, and reporting skills.
• Proven ability to lead operational improvement and manage third-party vendors.
• Demonstrated ability to lead or contribute to projects end-to-end, driving change initiatives through to successful implementation.
• Strong people leadership capability, with the ability to guide teams, build capability, and drive performance through periods of change and delivery.

How we’ll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].