Communications Manager

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About The Team

Corporate Affairs is the voice of Coles Group internally and externally. We collaborate with stakeholders across our business to better connect and deliver for our customers and each other. By working together, we further strengthen the trust and relatability our brands are known for across Australia.

About The Role

Love finding the story behind the story? Join our Corporate Affairs team and help shape how one of Australia's most exciting companies communicates with customers, media and key stakeholders. This is an opportunity to help protect and enhance the Coles reputation through strategic communications, proactive storytelling and stakeholder engagement.

We're looking for someone who enjoys variety, thrives in a fast-paced environment and is ready to get involved wherever needed.

What You Will Do

As our new Communications Manager, you'll support communications across a range of high-profile retail topics, including sustainability, community impact, customer experience, major business initiatives and reputation management.

You'll develop and deliver communication strategies that support business priorities, strengthen stakeholder relationships and enhance the Coles reputation. Working closely with leaders, media and external stakeholders, you'll identify proactive opportunities, manage corporate affairs activity and contribute to high-impact reputation and engagement initiatives.

You will also

• Build and maintain relationships with media, journalists and key external stakeholders.
• Create compelling content including media releases, briefing materials, leadership communications and stakeholder messaging.
• Support issues and crisis communications, providing timely and effective advice.
• Monitor media coverage, industry trends and stakeholder sentiment, delivering insights and recommendations.

About You And Your Skills

You are an experienced communications professional with a background in corporate communications, media relations, public affairs or journalism. You may be working in a corporate, agency, government or media environment and are looking to apply your expertise across a broad portfolio in a highly visible organisation.

You will also have

• Exceptional written and verbal communication skills, with the ability to tailor messages for diverse audiences.
• Strong media relations expertise and established media networks.
• Sound judgement and strategic thinking, with the ability to translate business objectives into communication strategies.
• Strong stakeholder management and influencing skills, including experience partnering with senior leaders.
• The ability to manage competing priorities in a fast-paced environment.
• A collaborative, resilient and solutions-focused approach, with a passion for storytelling and reputation management.

What’s in it for you?

• Flexible working options We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About The Recruitment Process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site.

Employment Type Full time