Team Leader - Rates and Revenue

INFORMATION FOR APPLICANTS

Greater Shepparton City Council, situated in the heart of the Goulburn Valley, is the fifth largest provincial centre in Victoria and has a well-developed economy due to its strong agricultural and irrigation base, with major industries related to food processing, manufacturing, transport and health care. The Goulburn Valley is often referred to as 'The Food Bowl of Australia' as around 25% of the total value of Victoria's agricultural production is generated in this area.

Greater Shepparton has a population of approximately 69,000 and is culturally rich with 17.4% of residents being born overseas. The area has excellent education, recreation, cultural, social and health facilities and tourism is a developing focus for the region.

Team Leader - Rates and Revenue

Salary: $118,783.60 per annum

Closing: Friday 3 July 2026

Full time - Permanent

Greater Shepparton City Council is seeking a Team Leader - Rates and Revenue. This is a key leadership position responsible for overseeing the delivery of Council’s rates, property, valuation and revenue services.

In this role, you will lead and support a small team, provide great customer service, ensure compliance with legislative requirements and drive continuous improvement across the functions.

Key responsibilities include:

• Lead, coach and develop the Rates and Revenue team
• Oversee rating, revenue collection and debtor management
• Ensure compliance with relevant legislation and Council policies
• Drive process improvements and enhance customer experience outcomes
• Provide high quality revenue modelling and advice on rate related matters
• Prepare budgets, reports and statutory disclosures
• Deliver a high level of customer service

This position requires:

• Experience in rates, revenue, debt collection or a related field
• Proven leadership capability
• Strong understanding of relevant legislation
• Excellent communication and stakeholder management skills
• Analytical thinking and experience preparing reports and strategies
• A proactive mindset with a focus on continuous improvement

This is a rare opportunity to work in a collaborative, supportive environment and lead an important service that directly impacts the community.

For further information about this position, please contact Glenn Hoen, Manager - Finance and Rates, on 5832 9804.

Note: This position is subject to a 6 month qualifying period in accordance with the Fair Work Australia minimum employment period. During the qualifying period employees will be provided with appropriate on-going induction, support, assistance, resources and training to enable them to meet the required performance standards for the position.

First Nations people are encouraged to apply. Council is committed to Child Safety and Wellbeing and adheres to Child Safe Standards and obligations under the Reportable Conduct Scheme of the Child Wellbeing and Safety Act 2005.

Please note that applications which do not specifically address the Key Selection Criteria detailed in the position description will not be considered.

All applications must be submitted to the Council by the closing date shown on the advertisement.