Government Support Officer

General information

Name

Government Support Officer (12-month)

Site / Location

Melbourne Support Centre

Ref #

12384335

Entity

Australia Post

Opening Date

18-Jun-2026

Suburb

Richmond

Work Type

Fixed Term Full Time

Description & Requirements

Help us deliver like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We are delivering for the environment, for our communities, for our customers and for our people. We are moving forward, and we want you to come along for the ride.

About the opportunity

Working closely with the Senior Adviser, the Government Support Officer plays a key role in supporting the Government Affairs team as Australia Post embarks on significant network transformation. This includes coordinating and delivering stakeholder engagement, correspondence, risk analysis, and briefing materials across a portfolio of network changes.

What you’ll deliver with us

You will ensure that Australia Post’s engagement is timely, considered, and aligned with broader organisational objectives, with a strong focus on maintaining trust with government stakeholders and supporting a transparent and consultative approach to change.

You’ll also

• Support the coordination of Government Affairs engagement for network transformation activities
• Draft and manage high‑quality correspondence to and from MPs, Ministers, local government, and community stakeholders
• Support proactive and reactive engagement with political stakeholders, including coordinating meetings, briefings, and follow‑ups
• Maintain clear and accurate records of stakeholder engagement activities and emerging issues
• Coordinate inputs from community engagement processes, including feedback collected during consultation and review periods
• Support preparation for parliamentary appearances, stakeholder meetings, and high‑profile engagements
• Analyse stakeholder sentiment trends and provide insights to inform engagement strategies and decision‑making
• Identify emerging risks, sensitivities and opportunities, and escalate where appropriate

About you

• Relevant tertiary qualifications in political science, public policy, law, communications, or a related discipline (or equivalent professional experience)
• Strong organisational and coordination skills, with proven attention to detail and the ability to manage competing tasks, deadlines, and trackers across multiple projects
• Experience in a coordination, project support, executive support, or officer‑level role within a corporate, government, public affairs, communications, or community‑facing environment
• Strong drafting skills, with experience preparing clear and professional content (e.g. emails, letters, meeting notes, and short briefs) to support high‑quality correspondence and briefings
• Ability to build constructive relationships with internal stakeholders at varying levels of seniority and confidently engage external contacts, including MPs’ offices, councils, and community stakeholders
• Demonstrated discretion, sound judgement, and the ability to manage sensitive or politically nuanced information
• Proven ability to work collaboratively across functions (e.g. Stakeholder Engagement, Customer Communications, Media, Retail Operations, and Legal) to gather inputs, coordinate responses, and maintain accurate trackers
• Experience supporting meetings, briefings, and internal updates, including preparing materials, capturing notes, and following up on actions

How we will deliver for you

• Live our AP TIES values through trust, inclusivity, empowerment and safety in everything we do

• Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
• We invest in your wellbeing, recognise, and reward you for your contribution to our success with Post Perks and more

We are delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].

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