Administration Officer

• Mulgrave, VIC, Australia, 3170

• Full time
• Part time

• 12-month fixed term, part-time (0.8 | 4 days per week) & Full-time ongoing position
• Mulgrave office location | Maximise your take-home pay with salary packaging benefits

About the role

We’re seeking enthusiastic and motivated Administration Officers to join our At Home Aged Care team. We have two opportunities available: a 12-month fixed term, part-time role (4 days per week) and a full-time ongoing position.

These roles are central to supporting the delivery of services across Victoria, including Support at Home (SAH) Packages and over 500 Commonwealth Home Support Program (CHSP) clients.

Key responsibilities:

• Provide administrative support across SAH and CHSP programs
• Reconcile and process invoices accurately
• Respond to queries via phone and email
• Support package reconciliation and upgrades
• High-volume data entry and record management
• Prepare monthly reports and documentation

About you

• Certificate III or higher in Business Administration or relevant experience
• High proficiency in MS Outlook, Word, Excel and accounting software (an advantage)
• Strong time management, multitasking, and attention to detail
• Experience with Aged Care clients and Home Care Packages
• Familiarity with Carelink or similar software
• Satisfactory completion of a National Criminal Records Check

Why VMCH?

Because the people we employ make it a great place to work! In addition, VMCH will provide you with:

• A rewarding and supportive work environment, with opportunities for professional development and career progression.
• A competitive salary plus salary packaging benefits that can increase your take-home pay.
• A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave.
• Employee assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
• Discounted private health insurance, school holiday programs and car hire.
• The opportunity to open a high-interest savings account with our banking partner.
• We value diversity, champion inclusion, and encourage applicants from all backgrounds, and with all abilities, to consider joining our vibrant community.

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

To work at VMCH, you will be required to provide proof of work rights and a current Australian Criminal History Check.

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.