Assistant Facilities Manager

The Role

Role delivery includes focus on health facilities and designated financial, technical, maintenance, procurement, asset and vendor management programs, oversight of catering, linen and waste management services in accordance with company policies, procedures and processes. It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.

Benefits

• 18 weeks paid parental leave for Primary Carer after 6 months of service
• Private Health Insurance Discounts
• Gym & Wellbeing Discounts
• Employee assistance program
• Health & Beauty Discounts
• Novated Lease for EV Cars
• ‘You Days’ – 2 extra leave days!

Duties include but are not limited to

• Oversight of catering services and delivery
• Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works
• Responsible for the delivery of customer and property services to a portfolio
• Carryout building inspections and complete associated reports within the governance timeframe for the allocated portfolio
• Ensure compliance with regulations / requirements of client contract and all facilities procedures
• Manage administration and organisation of information for analysis and presentation to senior management team
• Assist with any duties as assigned by the leadership team on an as needs basis.
• Proactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvement
• Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with client and Base Building Management
• Assist ensuring compliance with statutory regulations on fire, health and safety standards to maintain a safe and compliant environment
• Deliver and support facilities-related projects in line with agreed budget or works plans, ensuring close interaction with affected business units
• Proactive management and monitoring of Help Desk / service outputs to achieve or exceed standards against agreed key performance indicators and service level targets and report regularly to key stakeholders or as agreed
• Actively encourage an environment that supports teamwork, co-operation & performance excellence across the portfolio.

What you will bring

• Proven exerience working in a similar role in a corporate real estate.
• Experience with Office Relocations, Defects Management and Contract Amendments and Management would be highly desirable.
• A demonstrated aptitude for the interpretation and analysis of numerical data with an ability to extract into clear and logical reports with a particular attention to detail.
• Proficient in the use of the MS Office product suite including Word, Excel, Powerpoint, Teams and Outlook.
• An understanding that Facilities management services involve the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement

What to expect from us

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.