Receptionist

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Be the operational anchor that brings people, processes, and client experience together.

At Pinion Advisory, our Receptionist is far more than front-of-house. This role is a critical operational function - ensuring our people, systems, and client interactions run seamlessly day-to-day. You will be the central point of coordination across our offices, delivering a high standard of internal customer service while maintaining strong administrative rigour.

From managing office logistics and coordinating travel to maintaining documentation standards and supporting client agreements, this role directly impacts how effectively our teams operate and how professionally we present to clients.

Why Pinion Advisory?

Pinion Advisory is a leading agribusiness, water, and environmental consulting firm that helps clients unlock the potential of their people, businesses, industries, and natural resources. Our advisors bring expertise in food and agricultural production, family agribusiness, commodity risk management, and comprehensive water resource management.

Through a global partnership with Pinion (U.S.), we combine local expertise with global reach delivering impactful strategies, forward thinking solutions, and a professional, collaborative approach that consistently meets high technical standards while supporting long-term resilience and competitiveness.

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What You’ll Be Doing

Front-of-House & Office Coordination

• Serve as the first point of contact - answering phones, welcoming visitors, and creating a professional office environment
• Coordinate meeting rooms, calendars, and internal events across offices
• Manage office presentation, supplies, groceries, and general organisation

Administrative & Operational Support

• Coordinate travel bookings, catering, and logistics for internal and client meetings
• Support consultants with client agreements and documentation processes
• Manage incoming/outgoing mail and liaise with suppliers (e.g. printing, uniforms)
• Coordinate operational needs across multiple office locations

Data & Documentation

• Maintain accurate data entry across systems (e.g. CRM), ensuring consistency and completeness
• Prepare and manage documents through platforms such as DocuSign
• Create and maintain Standard Operating Procedures (SOPs) to enable continuity and efficiency
• Proofread and format documents to a high professional standard using Microsoft Word templates

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What You’ll Need For This Position

Core Qualifications & Capabilities

• Proven experience in a receptionist, administrative, or coordination role
• Strong customer service mindset - treating everyone in the office as your customer
• Excellent organisational and coordination skills with high attention to detail
• Demonstrated ability to work autonomously, using initiative within defined guardrails
• Clear, professional communication skills and strong proofreading capability
• A proactive approach to task ownership, responsiveness, and follow-through
• Proficiency in Microsoft Office and ability to quickly learn and navigate new systems and tools
• Ability to assess priorities and respond quickly to changing requests
• A positive, social presence who contributes to a collaborative office culture
• Someone who genuinely enjoys the core elements of reception work - including answering phones and supporting day-to-day office needs

What’s In It For You

• Competitive remuneration aligned to market benchmarks (approx. $60,000–$70,000 + super, depending on experience)
• On-site parking and a professional, comfortable work environment
• Exposure to a variety of operational, administrative, and systems-based work
• The opportunity to contribute to a collaborative, respectful, and high-performing team
• Involvement in projects and systems that support long-term business growth