Sales Data Analyst
TMGM
TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.
At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.
About the role
The TMGM Sales Data Analyst team is looking for a team member to support sales operations through data analysis, reporting, and cross-functional coordination. This role focuses on collecting and analyzing data, preparing reports and dashboards, monitoring sales performance, and providing insights to support business decisions and strategic initiatives. The position also involves coordinating with Sales, IT, Compliance, and other internal teams to resolve operational issues, improve processes, and ensure efficient execution of daily activities. It plays an important role in maintaining data accuracy, supporting operational excellence, and enabling effective collaboration across departments. This position is well suited for someone who is analytical, detail-oriented, proactive, and comfortable working in a fast-paced, data-driven environment.
Responsibilities
- TMGM Sales Data Analyst role is responsible for supporting the TMGM sales team. The role requires a high level of data analysis proficiency and attention to details. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle operational challenges effectively.
- Collect, clean, and prepare large datasets from multiple internal systems, ensuring accuracy and consistency for analysis.
- Create routine and ad-hoc reports to support daily operations and meet the needs of different departments.
- Analyse key performance indicators and sales data to provide actionable insights through reports and dashboards, helping stakeholders make informed decisions.
- Support sales strategy by developing data-driven forecasts, assisting with strategic planning, and designing effective sales initiatives and incentive programs.
- Manage sales-related case handling by working closely with teams such as Sales, IT, and Compliance to solve operational issues, improve processes, and ensure timely resolutions.
- Coordinate cross-departmental projects by organizing meetings, aligning stakeholders, and tracking progress to ensure successful execution.
- Communicate effectively with internal teams and clients, handle sensitive inquiries professionally, and resolve challenges with diplomacy.
Requirements
- Bachelor's degree or equivalent experience in data analysis, finance, business operations, or a related field.
- Fluent in both English and Mandarin, with strong written and verbal communication skills.
- Experience with data analysis tools and techniques.
- Strong understanding of statistical analysis and data modeling.
- Proficient in Microsoft Excel (VLOOKUP, XLOOKUP, basic PivotTables, etc.) and data visualization tools (e.g., Power BI) and python, SQL .
- Exceptional attention to detail and ability to handle tasks with precision.
- Ability to think critically, problem-solve, and show initiative in seeking solutions.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development within a global company.
- Collaborative and inclusive work environment with exposure to cross-region operations.
- Health and wellness benefits.
- Flexible working arrangements.