Consultant Communications, Change and Engagement

Consultant Communications, Change and Engagement

• 808150

• VIC- Melbourne CBD

• Banking & Financial Services
• Marketing, Communications & Corporate Affairs

• Fixed term Full time
• Secondment

• Opening at: Jun 17 2026 - 06:00 AEST
• Closing at: Jun 30 2026 - 23:55 AEST

• Utilise your expertise in leading key communication and change initiatives
• A team that wins together through hard work and professionalism
• 6-month fixed term contract

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Consultant Communications, Change & Engagement you will join the NAB’s Personal Banking Marketing & Communications team that’s doubling down making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

• Own and coordinate specific project of communications and change for Personal Banking inclusive of cyclical activities, regulatory change and Personal Banking/BAU funded initiatives and events.
• Providing the business with communications advice and expertise to support the achievement of Personal Bank’s strategic ambitions.
• Developing compelling narrative and key messages, that clearly articulate a compelling case, driving the required change or engagement to enable benefit realisation.
• Producing communications for the business, including developing materials such as electronic emails, Executive speaking points, presentation packs, intranet sites, videos etc.
• Managing events (face-to-face and online) for the business, including agenda/content recommendations, coordination and briefing of speakers and development of associated supporting communications materials and logistics.
• Managing content approval with the appropriate stakeholders.
• Monitoring and assessing the effectiveness of communications.
• Supporting the Senior Consultants and/or Communication Manager –with strategic and adhoc or reactive communications as required with urgency.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Extensive experience within Communications/Change/Marketing environment ideally within Banking and Finance and/or across large enterprise corporate business.
• Delivering to and working within tight deadlines, while juggling multiple and sometimes conflicting priorities.
• Excellent written, presentation and communication skills
• A commercial mindset with exceptional stakeholder management and the ability to influence outcomes and delivery.
• Highly organised and analytical eye for attention to detail

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.