Banquet Team Leader

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Gold Coast & The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia’s playground. Comprising of 339 guest rooms, suites and luxury apartments, located on the absolute beachfront. The Langham, Gold Coast brings together modern amenities and rooms, a resort atmosphere, World-class dining venues, and superior conferencing & events facilities positioning it as the premier location to relax and be inspired.

Key Responsibilities

As a Conference & Events Leader you will be responsible for supervising and organising the operations of small to medium events including; reviewing run sheets, liaising and meeting with the client, set up and pack down of events, supervising and directing colleagues and service delivery, and ensuring superior service, quality and ultimately a seamless event experience. As a calm, organised and guest-orientated leader you will ensure a visible management approach to ensure smooth and seamless events - that build great memories for our clients, their guests and our colleagues.

As our Conference and Events Attendants you will work with an array of exciting clients and events to deliver superior service for a variety of events including cocktail and tray service, opulent plated dinners and banquets, innovative pool side events and client & business meetings. You will provide friendly, attentive and efficient service - always responding with urgency to guest requests and ensuring teamwork to deliver our bespoke service.

Qualifications & Skills

To be successful in the Leadership roles you will have been in the same or similar position at a luxury hotel or Function and Event Centre and proven experience leading teams to meet a level of high performance across service and operational commitments. Other key attributes we are looking for include:

• Passion for service and providing superior hospitality
• Goof interpersonal and communication skills
• Good attitude and willing to learn
• Australian work rights
• Responsible Service of Alcohol

Live fully with Langham

The Langham Hotels & Resorts offers current and future colleagues:

• Benchmarked and competitive remuneration
• Excellent Training Opportunities and Career Progression
• Flexible Work Practices - to choose you own Journey with Langham
• 9 Day Fortnights / Flexible Start and Finish Times
• Complimentary Meals & Laundry
• 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year
• A vast array of benefits and recognition incentives!