Senior Operations Coordinator

Code Camp is part of Cluey Learning, one of Australia's leading EdTech companies. We teach children aged 5–13 how to code, create and problem-solve through engaging Holiday Camps and After School Programs.

Our mission is simple: to get kids excited about technology and empower them to become creators, not just consumers. Every year, thousands of children across Australia attend our programs and discover a passion for technology, creativity and innovation.

We're looking for an experienced and highly organised Senior Operations Coordinator to play a pivotal role in delivering exceptional program experiences across the country.

About the role

This is a hands-on operational leadership role responsible for the planning, coordination and administration that keeps our programs running smoothly.

You'll own key operational workstreams including program logistics, scheduling, stock and inventory management, school and venue partnerships, and the coordination of casual staff who support on-the-ground delivery.

Working closely with the Service Delivery Manager and cross-functional teams, you'll help ensure every Code Camp program is delivered to a consistently high standard.

What you'll be doing

Program Planning & Operations

• Coordinate end-to-end operational planning for Code Camp programs nationwide

• Develop and maintain schedules, run sheets and logistics plans to support successful program delivery

• Ensure all operational requirements are in place ahead of program commencement

• Monitor program quality, analyse feedback and identify opportunities for continuous improvement

• Drive improvements to operational processes, systems and workflows

School & Venue Partnerships

• Act as the primary HQ contact for schools and venue partners

• Coordinate event planning, scheduling and pre-program administration

• Manage contracts, invoicing and administrative documentation

• Resolve issues proactively while building strong long-term relationships

Stock & Inventory Management

• Manage inventory tracking, stock takes, ordering and replenishment

• Forecast stock requirements ahead of upcoming programs

• Coordinate deliveries and supplier relationships to ensure programs are fully equipped

• Oversee casual staff responsible for stock movement and logistics execution

Leadership & Team Coordination

• Provide guidance and support to Events Coordinators and casual operational staff

• Coordinate rostering, onboarding and briefing of casual team members

• Act as an escalation point for operational issues and support successful event delivery

• Collaborate closely with Customer Support, Sales and Marketing teams

• Support operational reporting, planning and strategic initiatives

About you

You'll thrive in this role if you're a natural organiser who enjoys bringing order to complexity and takes pride in delivering exceptional experiences.

You'll bring:

• Experience in an operations, logistics, events, program coordination or service delivery role

• Previous experience leading, coaching or coordinating others (formal leadership experience highly regarded)

• Strong stakeholder management and relationship-building skills

• Excellent written and verbal communication skills

• Exceptional organisational skills and attention to detail

• The ability to manage multiple priorities in a fast-paced environment

• A proactive, solutions-focused mindset

• Strong planning, project management and problem-solving capability

• Confidence working autonomously while collaborating effectively across teams

Why join Code Camp?

At Code Camp, you'll be part of a passionate team making a genuine impact on children's futures through technology and education.

We offer:

• Hybrid working flexibility – minimum 2 days per week in our Sydney CBD office

• A supportive and collaborative team culture

• Regular social events, team celebrations and recognition programs

• An inclusive workplace where you can bring your whole self to work

• Birthday leave to celebrate your special day

• Discounts on tutoring and Code Camp programs

If you're passionate about operational excellence and want to help deliver unforgettable learning experiences for kids, we'd love to hear from you.