Reception

• Looking for variety and job satisfaction?
• A passion for customer service?
Enjoy being first point of contact for customers?

We are seeking for a motivated Receptionist / Administration Assistant to join our busy Perth team.

This is a hands-on front desk reception role that plays a key part in the day-to-day operation of our business. As the first point of contact for customers, contractors and visitors, you will be responsible for delivering professional customer service while also providing efficient, accurate and timely support for our administration and sales areas teams.

This role would suit someone who enjoys working in a fast-paced environment, can confidently manage multiple tasks, and takes pride in providing excellent customer service.

Key responsibilities include:

• Prompt answering and directing of all incoming calls
• Taking accurate messages and ensuring follow-up where required
• Greeting and signing in visitors, contractors and customers
• Managing shared email inboxes and general correspondence
• Providing administrative support to other teams in the business
• Assisting with invoice coding and general administration tasks
Providing professional promotion of Grace services

Ideally, we are looking for:

• Previous experience in a reception, administration or customer service role
• Excellent verbal and written communication skills
• Great customer service focus and professional phone manner
• Strong organisiational skills and ability to work independently
• Experience with data entry and willingness to learn new systems
Experience or understanding in accounts administration and invoice coding beneficial but not necessary

What’s in it for you?

• Competitive remuneration package
• Supportive team environment
• Ongoing training and development
Career progression opportunities withing a national organisation

About Grace Group

The Grace Group comprises of the Grace Removals, Grace Information Management, Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field.

With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.

If you think this role sounds like your next opportunity, please apply using the link: https://secure.workforceready.com.au/ta/6150543.careers?CareersSearch