Operations Manager

Delta Facilities Management, a division of Compass Group Australia, are recruiting for a suitably qualified and experienced Operations Manager to be based in our Cannon Hill office Brisbane.

The Position

Reporting to the National Manager, your responsibilities will include contract & subcontract management, along with internal stakeholder engagement and client liaison. This role is responsible for managing and ensuring compliance across the single living accommodation sites in defence and Queensland Schools Project, in line with Project Deeds and Service Specifications within a Public Private Partnership (PPP) framework.

Additionally, you will focus on the following;

• This role provides oversight of all operational services, including performance monitoring, reporting, and asset management
• Providing leadership to your team to achieve business objectives including fostering a culture where safety is a core value
• Developing and maintaining effective business relationships with clients and customers
• Managing the delivery of the Emergency, Environmental and Work Health and Safety requirements
• Financial Management of the project
• Supporting Regional Managers within the contract
• Providing high level support to sites in managing staff and sub-contractors to ensure the operational delivery requirements of services including Contract Management, Building Maintenance, Grounds Maintenance and Cleaning are met within budget and quality parameters
• Reviewing Policy and Procedures as they pertain to the management of the site
• Providing weekly and monthly reports on a strict timeline
• Developing and delivering training to sites
• Complete regular site audits with a focus on compliance and quality

The Person

• Experience in Operational Management positions overseeing multi-site portfolios
• Strong and decisive leadership skills with ability to build effective and engaged teams
• Provide leadership and management support to Regional Managers for the achievement of business objectives
• Experience in managing multiple stakeholder relationships and project deadlines with competing priorities.
• Strong financial and analytical skills in developing budgets and allocating appropriate resources to ensure a sustainable and profitable business
• Minimum 10 years Industry experience at management level.
• In depth understanding of occupational health, safety and environment and ability to apply principles.
• Strong commercial acumen with the ability to manage a budget.
• Ability to form productive relationships with clients and individuals from diverse backgrounds.
• In depth understanding of Integrated Facilities Management best practices.
• Ability to identify contract retention and new business opportunities.
• Computer proficient – ability to use IT systems to maintain efficient operations.

The Benefits

You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;

• Immediate access to 100+ retail discounts accessible from your mobile
• Multiple salary packaging options to help your dollar go further
• Health and wellbeing employee benefits to help look after you
• Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts