Workforce Participation Worker

Number Of Positions Available

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About Journey To Social Inclusion (J2SI)

J2SI is an innovative and evidenced-based case management service for people experiencing long-term homelessness. It differs from traditional homelessness services as it provides the time needed for people to access their permanent home and have an improved quality of life and increased community connection. Staff have the ability to work intensively with small caseloads and use a combined key worker and team approach to deliver intensive individualised support for up to 3 years to each client.

About The Role

The Workforce Participation Worker plays a key role in supporting J2SI participants to reconnect with education, volunteering, employment and community life. You’ll work alongside clients to understand their aspirations, help them navigate barriers and build confidence as they move toward meaningful social and economic participation.

You’ll collaborate closely with Intensive Case Managers, strengthening their capability to support participants’ employment and inclusion goals through both individual and group work. The role also serves as the primary J2SI connection to employment service providers, fostering strong partnerships that open doors and create sustainable opportunities for clients.

Reporting to the Team Leader, this is a permanent part-time role,

22.8 hours per week, located in Frankston, VIC.

How You Will Make An Impact

• Walk alongside clients as they pursue their goals, encouraging and empowering engagement in work, training and education that builds confidence, independence and a renewed sense of possibility
• Share information responsibly and maintain accurate, up‑to‑date records that honour each client’s journey while contributing to safe, high‑quality and continuously improving service delivery
• Actively contribute to a connected, purpose‑driven team by participating in meetings, service planning and organisational initiatives that align with TSA’s Strategic Plan and the National Homelessness Stream Model of Care
• Prioritise safety, wellbeing and reflective practice by identifying and escalating risks early, following OH&S requirements, seeking support when needed and engaging in regular supervision and professional development

What You Will Bring

• Experience working within the community sector
• Strong background in mentoring, assisting job seekers, education provision or supporting individuals with goal attainment
• Passion and innovation for supporting individuals to be connected to community through economic participation or social inclusion
• Ability to effectively build the skills and knowledge of team members in your area of expertise
• A strong commitment to social justice, human rights and client centered practice
• Ability to facilitate active engagement with vulnerable people with a history of complexities in areas such as homelessness, alcohol and other drugs, mental health, disability, and family violence.
• A current VIC drivers licence and an Employee Working with Children Check

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Conditions

Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5.

How To Apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration