Practice Administrator

Practice Administrator

Full-time · Camberwell, Melbourne · $35/hour + super

A hybrid arrangement of three-days in Camberwell and two-days from home can be accommodated. Required in-person days are Monday or Tuesday, Wednesday, and Friday.

About Yarra Clinic

Yarra Clinic is a private psychiatry and psychology practice in Camberwell, Melbourne. Our team of six psychiatrists, psychologist, and administration team, provides thoughtful and considered mental health care to adolescents and adults across Melbourne and Australia.

We are a practice that strive to offer the best possible care and experience to our patients, which begins from the moment contact is made with our administration team. The person who joins us will work in a high-performance environment where exceptional operations are at the centre of our practice.

As part of the role, you will be provided with a new Apple MacBook, as well as access to cutting-edge operational platforms and applications—this is a role for someone who appreciates tech, and is willing to be adaptable as we continuously improve our processes.

About the role

We are hiring a full-time Practice Administrator to join our existing administration team, reporting to our Practice Manager. This is a hands-on role at the heart of the clinic. You will be the first point of contact for patients, the trusted right-hand to our clinicians, and a key part of keeping the practice running well each day.

We see this role as a genuine career step. If you are someone who enjoys healthcare administration and would like to grow toward a senior administrator or practice manager role over time, we would like to invest in that journey with you.

What you will do each day

• Welcome patients in-person and over the phone, with warmth and professionalism
• Support new patients through our intake flow
• Support existing patients with the coordination of follow-up appointments and other matters
• Process Medicare, third-party funding, and patient billing
• Prepare correspondence and support clinicians with day-to-day admin
• Maintain our systems, records, and processes
• Contribute to small projects that improve how the practice runs

What we are looking for

We are less concerned with where you have worked before, and more interested in how you work. You don't need clinical or mental health experience—we will teach you what you need to know.

Essential

• Strong professionalism and discretion
• Reliability and commitment
• Excellent written and verbal communication, with a warm and patient manner
• Comfortable with technology, and a willingness to learn new software
• An interest in building a long-term career in medical administration or practice management
• Right to work in Australia
• Willingness to obtain a Working with Children Check and National Police Check (if not already held)

Desirable

• Previous administration experience in a healthcare, allied health, or professional services setting
• Familiarity with Medicare or private health billing

Why join us

• A supportive, respectful team that takes care of each other
• Genuine investment in your professional development, with mentorship from our Practice Manager
• Exposure to the full operations of a multidisciplinary private practice
• Modern tools and systems—we actively improve how the clinic runs every week
• Stable, full-time employment with a clinic that is well-established and here for the long-run

How to apply

We are accepting applications on a rolling basis until the role is filled.

To apply, please complete our short application form using the link below. You will be asked to upload your CV, cover letter, and answer a few questions about your experience.

https://yarra-clinic.notion.site/

Please note that applications submitted through LinkedIn will not be reviewed.