Clinical Support Off.Lvl 3.Administrative Cardiothoracic Head & Neck

Join a leading tertiary hospital in Western Sydney

Diverse role supporting patient care and clinical teams

Grow your healthcare administration career in a dynamic environment

Keep healthcare moving behind the scenes. Coordinate, support and manage vital administrative functions that help deliver exceptional patient care in a fast-paced specialist unit.

Employment Type: Permanent Full Time

Position Classification: Administration Clinical Support Officer Level 3

Remuneration: $71,072.43 - $73,287.41 per annum

Hours Per Week: 38

Location: Westmead Hospital

Where you'll be working

Westmead Hospital is one of Australia's largest and busiest healthcare facilities, providing world-class care, innovation, teaching and research. As part of the Cardiothoracic and Head & Neck Unit, you'll join a dedicated multidisciplinary team committed to delivering high-quality patient outcomes while fostering a supportive and collaborative workplace culture.

Working with us offers:

• Exposure to a specialised clinical environment supporting complex patient care

• Opportunities to work closely with nursing, medical and allied health professionals

• A collaborative and inclusive team culture focused on excellence

• Ongoing learning, development and career progression opportunities

• The chance to make a meaningful contribution to patient care every day

What you'll be doing

As a Clinical Support Officer, you will play a pivotal role in supporting the day-to-day operations of the ward and assisting healthcare professionals to deliver safe, efficient and patient-centred care. This varied role combines workforce administration, patient data management, operational support and coordination activities within a high-volume clinical setting.

Key responsibilities include:

• Supporting workforce administration activities including recruitment, rostering, leave management, payroll processing and staff credentialing

• Maintaining accurate patient and clinical data while providing administrative support to nursing, medical and allied health teams

• Assisting with financial reporting, quality monitoring, accreditation activities and incident management processes

• Coordinating equipment procurement, maintenance and stock control to ensure the ward is fully operational

• Organising meetings, preparing documentation, scheduling activities and following up action items across multidisciplinary teams

This role is ideal for a highly organised and proactive administrator who thrives in a fast-paced healthcare environment, enjoys problem-solving and is passionate about supporting quality patient care.

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria

1. Holds or is willing to undertake a Certificate III in Health Administration

2. Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.

3. Demonstrated experience in word processing, spreadsheet and database software

4. Strong organisational skills and ability to meet deadlines

5. Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment

6. Experience with computerised rostering systems (HealthRoster).

Requisition ID: REQ656720

Applications Close: 28th June 2026

Need more information ?

• .

• Review the detailed Position Description for insights into role requirements and criteria.

• Explore the selection process, employment checks, outcomes and notifications.

• For inquiries about the role, contact Anna Dadello on ***email_hidden*** or 0429 857 381.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.