Senior Store Manager

The Company

This is a rare opportunity to join a highly established and nationally recognised retail organisation known for its strong market presence, customer-first approach, and commitment to operational excellence. Based in Mildura, this role offers the chance to lead a high-volume retail environment while enjoying a regional lifestyle opportunity, with a comprehensive relocation package available for the right candidate.

The Role

Reporting into the Area Manager, the Senior Store Manager is responsible for the end-to-end leadership and operational performance of a large-format retail store. This is a highly visible leadership role where you will oversee a significant team across multiple functions, ensuring the delivery of a safe, high-performing and customer-focused environment. You will lead from the front, driving sales growth, elevating the customer experience, and embedding a strong culture centred around team development, operational discipline and continuous improvement.

Key Responsibilities

You will be accountable for the overall success of the store, including:

• Leading and inspiring a large, multi-layered team to deliver an exceptional customer experience
• Driving sales, profitability and operational performance across a high-volume retail environment
• Ensuring the store is consistently safe, full, clean and presented to the highest standards
• Building and embedding a strong safety-first culture, with a clear focus on prevention and accountability
• Developing and coaching your leadership team, with a strong emphasis on succession planning and capability uplift
• Managing workforce planning, rostering and resource allocation to optimise productivity
• Executing commercial strategies to maximise sales opportunities, stock flow and range availability
• Engaging with the local market and community to enhance brand presence and customer loyalty

Skills and Experience

To succeed in this role, you will bring:

• Proven experience in a senior retail leadership role, ideally within a large-format or high-volume environment
• Demonstrated ability to lead and develop large teams, including multi-level leadership structures
• Strong commercial acumen with a track record of delivering sales and profit growth
• A passion for delivering exceptional customer service and in-store experience
• Experience in operational management, including rostering, stock control and process optimisation
• A collaborative leadership style with the ability to influence, coach and motivate others
• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment
• A commitment to workplace health and safety, with the ability to lead a positive safety culture
• A proactive, solutions-focused mindset with a continuous improvement approach

For More Information

To learn more about this opportunity please contact Nadia Tribuzio on 0403557631 or email ***email_hidden***

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