Front End Assistant

If you’re an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, this is the job for you! Our successful employees are service-oriented people with integrity and commitment to a common goal of excellence. We offer exciting opportunities, career growth, a friendly, supportive and ethics based work environment, stability, and great benefits.

We currently have the following roles available within the Front End department

Front End Assistant - Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers.

Job Duties/Essential Functions

Front End Assistant

• Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers questions, relays information on special promotions, and thanks members
• Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier when possible
• Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items
• Packs member orders into boxes and loads them on a separate cart or flatbed
• Checks packaging for tampering and reports it
• Assists members with loading orders into car when appropriate
• Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly
• Maintains the cleanliness of the register and general Front End area, reports and cleans spills and trip hazards immediately
• When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts at once
• Keep front of building clean
• Follows proper Front End and general safety procedures and standards
• Assist in other departments of the warehouse as necessary
• Provides prompt and courteous customer service to members, employees and supplier.

Ability to operate vehicles, equipment or machinery

• Computer, printer, phone, camera, card printer, calculator, credit/debit terminal, cash register, cash machine, copier, table top/handheld scanner, 2-way radio, carts, flatbeds, clasping cart ropes, pallet jack, step ladder, rubbish compactor, cardboard/shrink wrap baler, rolling mop bucket with wringer, large wheeled bins, mop, broom, click counter, personal vehicle

Qualifications (Costco-specific or industry specific skills that candidates should possess)

Education/Training:

• High School Certificate or higher

Experience/Skills:

• Customer service, sales, cash handling
• Strong customer service, communication, interpersonal and organisation skills
• Data entry and data management
• Basic knowledge of Google Suite (Docs, Slides, Sheets) and AS400
• Basic math skills

Other specific requirements

• Satisfactory Criminal Record Check for certain roles
• If successful, you will be required to undertake role & department specific training within specified timeframes

Professional confidentiality is assured for all applications received.