Engineering Manager

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About The Team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About The Role

Our Coles 360, Loyalty and Customer team is looking for an Engineering Manager to lead multiple engineering squads and help deliver exceptional customer and business outcomes. You will be responsible for building high-performing teams, fostering an engineering culture of ownership and accountability, and enabling squads to deliver reliable, scalable and secure solutions. Working closely with Product, Architecture, Principal Engineers and other stakeholders, you will help shape delivery plans, technical direction and team capability across the portfolio.

Responsiblities

• Lead and manage 2-3 engineering squads, supporting the delivery of solutions aligned to Coles' business objectives and technology strategy
• Build, mentor and develop engineers and technical leads, creating a high-performing and inclusive team culture
• Partner with Product, Architecture and Engineering stakeholders to define roadmaps, priorities and delivery outcomes
• Create an environment that empowers teams to take ownership of their services through a "you build it, you own it" mindset
• Drive engineering excellence through modern software engineering practices, continuous improvement and operational discipline
• Support the delivery of product initiatives by identifying and removing organisational, technical and delivery impediments
• Ensure solutions are delivered in alignment with architecture, security, reliability and operational standards
• Act as a service custodian for platforms and services owned by your squads, ensuring availability, performance and operational excellence
• Lead incident management, problem resolution and continuous improvement activities across your teams
• Manage team capacity, workforce planning, recruitment and career development activities
• Foster strong collaboration between engineering teams and business stakeholders to deliver customer-focused outcomes
• Be accountable for individual and team compliance with company values, policies and procedures, including the Coles Code of Conduct and all applicable laws and regulations

Experience

• A minimum of 5 years' experience leading software engineering teams in complex technology environments
• 8 years' experience delivering software solutions within agile product development teams
• Experience leading multiple teams or large-scale technology initiatives
• Strong understanding of software engineering practices, system design and cloud-native technologies
• Experience with Java, .NET or similar modern technology stacks
• Experience operating and supporting services in large-scale, customer-facing environments
• Demonstrated experience coaching, mentoring and developing engineers and technical leaders
• Strong understanding of agile delivery methodologies and continuous improvement practices
• Experience managing operational support, incident response and service reliability
• Strong stakeholder management and influencing skills
• Excellent written and verbal communication skills
• Tertiary qualifications in Computer Science, Software Engineering, Information Technology or a related discipline
• Exposure or interests in loyalty, commerce or marketing platforms

What's in it for you?

• Flexible working options We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About The Recruitment Process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Employment Type Full time