Customer Experience and Administration Officer

Maroondah City Council

Croydon ▸ Victoria ▸ Australia
Full Time
$59,143 pa + super + 19 day month

28 Jun 2026

Applications 0

Description

Ongoing Full time
Salary: $59,143 pa + super + 19 day month
Location: Aquahub and Croydon Memorial pool

Maroondah City Council has an exciting opportunity for a Customer Experience and Administration Officer.

You will work as part of the Customer Experience and Sales Team and provide high quality customer service in the delivery of accurate facility information to guests, handling of customer enquiries, and assist with the department’s administrative processes.

The Administration Officer is responsible for providing high level administrative support to the Leisure and Aquatic venues through undertaking a variety of administrative duties in relation to customer service, learning and development, finance, technical and cross organisational support.

The Administration Officer will also support the Customer Experience and Sales Coordinator in retail tasks, staff onboarding, and database maintenance

As part of our selection process you may be required to have pre-employment checks. (Psychometric Assessment, CrimCheck and Working with Children Check - Employee).

Essential Requirements

First Aid Certificate
Current Provide/Perform CPR
Working with Children / Working with Vulnerable People Check

Attachments

FAC454 - Customer Experience and Administration Officer - Aquahub - June 2026

Application Instruction

Applications must be submitted online please visit our Careers @ Maroondah maroondah.vic.gov.au

Closing Date: Sunday 28 June 2026

For Further Information Please Call

Buwa Jayanetti, Customer Experience and Sales Coordinator

9294 5536

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