Risk & Compliance Manager

About the Role

Doctors’ Health Fund (est. 1977) is a restricted private health insurer; the only health fund in Australia that exclusively serves the medical community and their families. We are one of Australia’s fastest growing health funds and now cover more than 46,000 lives.

Proudly part of the Avant Mutual Group, Australia's leading Medical Defence Organisation, we are owned by doctors, not shareholders. We support the medical community by offering quality health covers and exceptional member service. We align our values to the profession by advocating for freedom of choice and clinical independence, while only supporting medically-evidenced treatments and therapies.

We operate nationally with our head office in Sydney. As a wholly member-centric organisation, dedication to our members is embedded in our values, mission, people and culture.

This is a true Line 1 role, sitting close to the business and focused on embedding practical, fit-for-purpose risk management that supports decision-making and sustainable growth.

You will act as a trusted risk partner to the business, owning the day-to-day operational risk profile and ensuring risks are understood, managed and within appetite. You’ll work across key processes, projects and initiatives, helping the business navigate change while maintaining a strong control environment.

You’ll report to an experienced Head of Risk and Compliance, providing hands-on guidance and support.

For the right candidate, this role offers genuine progression opportunities across the broader Avant Group, with exposure to a wide range of risk, compliance and leadership pathways.

Key Accountabilities

• Manage the operational risk profile for the business line, ensuring risks are identified, assessed and managed within approved appetite and tolerances
• Translate the Operational Risk Management framework into practical, fit-for-purpose processes that support business objectives
• Partner with business leaders to provide clear, pragmatic risk advice, supporting informed decision-making and balancing risk with commercial outcomes
• Lead Risk and Control Self-Assessments (RCSAs) and oversee the design and effectiveness of controls, driving continuous improvement
• Manage end-to-end incident and issue processes, including root cause analysis and delivery of timely, sustainable remediation
• Report on third-party and service provider performance, identifying emerging risks and ensuring issues are escalated and addressed
• Monitor risk trends and emerging risks, including those arising from projects and business change (“risk in change”)
• Support operational resilience requirements under CPS 230, including management of critical operations
• Oversee compliance activities to ensure regulatory obligations are met
• Deliver concise, insight-driven risk reporting to senior stakeholders, highlighting key risks and required actions
• Drive risk culture by coaching stakeholders and embedding accountability for risk ownership across the business

Key Capabilities Required (Qualifications, Experience And Skills)

You bring experience in operational risk or compliance within medium sized APRA regulated financial services, ideally in a Line 1 environment or come from a big 4 consulting background. You’re pragmatic, commercially minded and able to balance risk and business outcomes.

You’re comfortable engaging senior stakeholders, bringing clarity to complex issues, and driving practical improvements. You will have:

• Tertiary qualifications in Business, Commerce, Finance, Law or a related discipline, with 5+ years’ experience in financial services or consulting firm (preferably insurance or PHI)
• Experience in a Line 1 or business-facing risk role, with strong understanding of operational risk, controls, incident management and risk in change
• Practical exposure to APRA-regulated environments, including working knowledge of CPS 230 and operational resilience requirements
• Advanced PowerPoint skills, with the ability to translate complex risk issues into clear, compelling insights
• Commercial mindset, with the ability to balance risk and business outcomes and provide pragmatic, actionable advice
• Strong stakeholder management skills, with the ability to influence and challenge senior leaders
• Excellent written and verbal communication, including preparation of executive-level reports and presentations
• Strong analytical capability, with the ability to operate effectively in fast-paced, ambiguous environments and drive outcomes

Work Environment / Additional Requirements

• Hybrid expectations – At least 50% at office.

For any additional information please contact Nico Touze, Head of Talent Acquisition on ***email_hidden***

Equal Opportunity Employer

Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.

We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.

Our inclusive workplace is somewhere everyone can succeed.

Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at [email protected]