People Experience Coordinator

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.

At CCNSW we understand that nothing feels better than doing work you really care about. As Australia’s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you’ll know that each day the work you’re doing will positively impact people in your life and Australia.

About The Team/About The Role

The People & Culture (P&C) division work with the business to deliver valued people solutions that drive CCNSW outcomes through:

• Attracting, retaining and developing a workforce of talented and diverse individuals in support of the CCNSW mission;
• Building the capability of our leaders and managers to demonstrate innovative and effective leadership and management practices;
• Creating a safe, supportive and equitable work environment which sustains high levels of engagement, empowerment, commitment and accountability;
• Driving effective and timely internal communications that support workforce engagement.

The People Experience Coordinator works in partnership with the People & Culture team to support overall P&C division administration and core HR systems, data integrity, and workforce processes across the employee lifecycle.

The People Experience Coordinator is responsible for the administration, maintenance and optimisation of People & Culture systems and employee data, ensuring accuracy, integrity and effective use across the organisation, while also providing general administrative support to enable the smooth day-to-day operations of the People & Culture division.

The role is responsible for coordinating training programs and other internal events, ensuring a seamless and engaging employee experience. This role acts as the first point of contact for HR systems, processes and general queries, providing timely support to stakeholders and triaging enquiries to the appropriate People & Culture team members where required. The role supports system integrations and reporting, and contributes to the continuous improvement of People & Culture processes and technologies.

About the benefits

• Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.
• Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award as well as Xref “Best Workplace” in 2025.
• A balanced organisational approach to WFH and office
• Additional performance-based leave available.
• Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation.
• Discounts available for everyday expenses such as private health, retail and fitness

Key responsibilities of the role

• Act as the first point of contact for People & Culture queries, providing system and process guidance, including end-user support, troubleshooting and basic training across HR systems, and escalating or directing requests to relevant team members as required.
• Administer and maintain core People & Culture systems, including Employment Hero (HRIS), Go1, Culture Amp, Donesafe, Sonder and SharePoint, ensuring the accuracy, integrity, and compliance of employee data across all platforms.
• Assist with reporting, data extraction and analytics, supporting dashboards and insights (e.g. Power BI outputs where relevant).
• Process invoices in TechnologyOne (Tech1) for the People & Culture team, ensuring accuracy and timely completion, and provide associated administrative support.
• Draft relevant People & Culture letters in the system including changes to employment.
• Support the delivery and coordination of People & Culture programs and processes, including onboarding, learning and development, performance cycles, engagement surveys and remuneration reviews.
• Coordinate and deliver end-to-end training (face-to-face and virtual), including enrolments, scheduling, room setup, catering, materials preparation and post-session follow-up.
• Monitor and follow up on leave requests, coordinating with managers to ensure timely approval, and partner with the Payroll team to support accurate fortnightly payroll processing and timely submission of required documentation.

About you

Essential

• Tertiary qualifications in Human Resources, Business, Information Systems or a related discipline, or equivalent demonstrated experience.
• Experience in Human Resources, HRIS, or People & Culture Systems role, with exposure to HR systems administration and employee lifecycle processes.
• Demonstrated experience maintaining data accuracy, integrity and confidentiality within HR systems, including data validation and auditing.
• Experience providing end-user support, troubleshooting and training, with the ability to explain systems and processes to a range of stakeholders.
• Experience supporting HR processes and employment lifecycle activities, including recruitment, onboarding, and compliance.
• Demonstrated ability to prepare HR correspondence and documentation, with strong written and verbal communication skills.
• Strong attention to detail, with the ability to manage sensitive data and ensure accuracy across multiple systems.
• Demonstrated organisational and time management skills, with the ability to manage competing priorities and meet deadlines.

Desirable

• Understanding of Superannuation Guarantee legislation and State-based Long Service Leave (LSL) legislation.
• Experience using Power Automate and Power BI to support automation, reporting or analytics.
• Experience working with HR systems and platforms, including Employment Hero, Go1, Culture Amp, Donesafe and SharePoint.

CCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.

If you require any adjustments to submit your application, please get in touch with Blayze Thomas at ***email_hidden***

Apply online by visiting our website directly, copying the following link www.cancercouncil.com.au/jobs then click on the role title and submit your cover letter and resume.

To support an efficient and consistent recruitment process, we utilise AI-powered tools to assist with screening applications. These tools are used as a support mechanism only, and all hiring decisions are reviewed and determined by our hiring team.

Job advertisement closing: 25th June 2026