Helpdesk Officer

South Australia Police

South Australia Police

Job reference: 844410

Location: 5000 - ADELAIDE

Job status: Short Term Contract

Eligibility: Open to Everyone

Term full-time vacancy up to 12 months.

The Helpdesk Officer is accountable to the Manager, Facility Management and Strategy for providing administrative support services to the Physical Assets Services Branch and the provision of effective Facility Help Desk functions advice and support to all areas of SAPOL.

The Facility Management Unit, within SAPOL’s Physical Assets Services Branch (PASB) is responsible for the oversight of facility and property management across SAPOL and the management and delivery of facility services ensuring that SAPOL buildings and their services meet the needs through functionality, comfort, safety and efficiency to an optimum level for designated SAPOL facilities throughout South Australia.

PASB is comprised of seven units: Capital Projects Unit, Major Projects Unit, Strategic Infrastructure Unit, Contracts, Impound and Armoury Unit, Strategic Operations: Fleet & Property, Facilities Management Unit, and Business Unit. A 'one team' mindset driven by leadership at all levels, that is focused on achieving our Vision and Key Strategy allows us to realise the full potential of our workforce and ensures service excellence. To achieve this, members adopt a problem solving, responsive and informative approach.

Special Conditions

  • The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.
  • The incumbent may be assigned to other duties at this remuneration level or equivalent.
  • Some out of hours work and intra/interstate travel may be required.
  • The incumbent is required to participate in SAPOL’s iEngage program.

Salary

ASO2 - $64,195 - $67,154 per annum.

Enquiries

Paul Shannahan

(08)73223320

***email_hidden***

Application Instructions

All applications must be submitted online.

Applicants must submit a covering letter (two pages) addressing the essential minimum requirements of the role outlined in the Position Information Document, a current resume and the contact information of three referees including your current line manager. Applicants external to SAPOL must complete an RF2099 Pre-Employment Declaration Form and submit this with their application.

South Australia Police is dedicated to strengthening trust and collaboration with First Nations communities in South Australia as we shape a culturally responsive and inclusive workplace for First Nations employees.

Our vision is to create safer communities by strengthening the bonds of mutual respect, understanding, and partnerships between police and First Nations peoples. By deepening our appreciation and understanding of First Nations cultures and acknowledging the past, we are committed to focusing on the present and moving forward together into the future.

To strengthen our workforce, South Australia Police encourage applications from First Nations peoples.

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

People with disability are strongly encouraged to apply. The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.

Applications close: 25/06/2026 5:00 PM

Attachments

  • PID - ASO2 Helpdesk Officer .pdf
  • RF2099 - Pre-Employment Dec.pdf

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.