Department Liaison Assistant

Department of Jobs, Skills, Industry and Regions

Department Liaison Assistant

  • Salary: $100,894 - $114,476 (Plus Superannuation)
  • Fixed term until 2 November 2026
  • Usual hours of work: Full time
  • Usual work location: 121 Exhibition Street, Melbourne CBD (flexibility may be available)

The Role

Department Liaison Assistants (DLAs) are public service employees appointed and employed by departments and allocated to a particular Minister's Office (MO). DLAs support the work of Departmental Liaison Officers (DLOs) who provide a central point of contact and facilitate strong communication, efficient and effective flow of information and advice, and a cooperative working relationship between the department and the Minister and their office.

Main accountabilities:

  • Accurate use of systems and processes for briefing and other product flows, general communication, record keeping and other administrative support between DJSIR and the Minister's office.
  • Active monitoring of correspondence received by the Minister's office and appropriate facilitation of responses via the department or referral to other Ministerial officers.
  • Facilitating administrative requests between different Ministerial Offices.
  • Supporting the DLO to seek timely and practical advice and information about departmental liaison matters, including proactively identifying matters requiring attention and assisting with the management and resolution of both general and specific issues, and to undertake quality assurance on a range of documents, at the direction of the DLO.

The Team

The position of Department Liaison Assistants forms a part of the Sport and Experience Economy branch within the Industry, Trade and Investment group.

The Industry, Trade and Investment group works closely with businesses, locally and globally, to grow Victorian jobs, drive innovation and increase Victoria's international competitiveness. We champion Victoria as a destination of choice for trade and international investment, international education and innovation. ITI harnesses specialist knowledge of key industries and global markets to develop Victoria's priority sectors, boost trade activities, enhance productivity and contribute to economic growth.

About You

  • Project Delivery: Defines tasks to be delivered to meet agreed outcomes; Coordinates and guides others in the execution of work activities; Monitors progress of tasks against plans and takes corrective action when required.
  • Flexibility and Adaptability: Accepts changed priorities without undue discomfort. Responds quickly to changes. Comfortable working in collaboration with teams outside of own organisation.
  • Stakeholder Engagement: Takes steps to add value for the client or stakeholder; Links people with other areas as appropriate; Monitors client and stakeholder satisfaction; Constructively deals with stakeholder issues.
  • Working Collaboratively: Builds a supportive and cooperative team environment; Engages other teams to share information in order to understand or respond to issues; Supports others in challenging situations.

Further Information

For a confidential discussion, please contact Jen Rowlands, Department Liaison Officer on 0473 204 814 or ***email_hidden***.

The Department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.

Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department. For further information on the position, please refer to the attached position description.

Please note: We are committed to inclusive recruitment. If you require an adjustment to participate in any stage of the recruitment process or have a particular requirement to be communicated with by either telephone or email only, please notify the DJSIR Talent Acquisition Team on 0472 875 685, or via email at [email protected] with the position number in the subject line.

How to Apply

Please click the `Apply Now' button. As part of the application process, you will need to provide a copy of your resume and a cover letter addressing the key selection criteria outlined in the position description.

Applications close at 23:59pm on 25 June 2026.