Receptionist

• Immediate Start Available
• Specialist Medical Practice | ENT Clinic Environment
• Frontline Patient-Facing Role

Our Client

Our client is a specialist Ear, Nose and Throat (ENT) practice supporting patients across a range of diagnostic and surgical services. The clinic operates in a fast-paced private specialist environment and is committed to delivering high-quality, patient-centred care. The team works closely with referring GPs, allied health professionals, and hospital networks to ensure coordinated and efficient treatment pathways. The culture is professional, supportive, and focused on delivering an excellent patient experience from first contact through to follow-up care.

Why Contract With Us

At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Ask around — many contractors already value the support we provide.

About The Role

An opportunity is available for a Medical Receptionist to support a busy ENT specialist clinic. This role is ideal for someone with strong administrative and customer service experience who is confident working in a healthcare environment. You will be the first point of contact for patients, ensuring a smooth and professional experience while supporting day-to-day clinic operations. The role requires strong attention to detail, excellent communication skills, and the ability to manage competing priorities in a busy setting.

Position: Medical Receptionist - $35-40/hour per hour + super

Location: Port Macquarie, NSW

Working Arrangement: Onsite

Start Date: 1 August 2026

Duration: Mid October 2026 (Casual Contract)

Key Responsibilities

• Provide professional front-desk reception and patient support
• Manage appointment scheduling, bookings, and patient flow
• Handle incoming calls, enquiries, and clinic correspondence
• Process referrals, forms, and patient documentation accurately
• Maintain patient records in practice management systems
• Support doctors and clinical staff with administrative tasks
• Manage scanning, filing, and document organisation
• Coordinate reminders, follow-ups, and appointment confirmations
• Ensure a welcoming and professional patient experience at all times
• Maintain confidentiality and compliance with privacy requirements
• Assist with general clinic administration as required

About You

• Previous experience as a Medical Receptionist, Medical Secretary, Practice Administrator or similar healthcare administration role
• Experience working within a specialist medical practice, hospital, clinic or healthcare environment is highly regarded
• Strong customer service and interpersonal communication skills
• Excellent organisational skills with the ability to manage competing priorities
• High level of attention to detail and accuracy
• Proficiency using medical practice management software and Microsoft Office applications
• Experience managing appointments, patient records and clinical correspondence
• Ability to maintain confidentiality and handle sensitive information appropriately
• Professional presentation and a patient-focused approach
• Knowledge of Medicare billing, private health administration or specialist practice processes is advantageous
• Ability to work independently and collaboratively within a clinical team
• As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.

Application Process

Important: Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to this job post. For confidential inquiries, contact our recruitment team at ***email_hidden*** and (02) 7208 7776 (Sydney), (03) 9001 7776 (Melbourne), (07) 3866 7776 (Brisbane), or (08) 6118 7776 (Perth).

Charter Diligence is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the industry.