Assistant Store Manager

AI Job Summary

• Experience in retail management or supervisory roles, with preferred coaching-team experience.
• Exceptional communication and organisational skills.
• Ability to work a Sunday to Thursday roster.

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Role Type

• On-site
• Permanent
• Full-time
• Mid-level Senior

Jo Mercer is a proudly Australian owned and operated business since 1998 and has grown to become one of Australia’s most loved footwear brands.

The success of Jo Mercer has been built on the core fundamentals of fashion, leather and quality. This philosophy has helped Jo Mercer grow to have a strong presence within the Australian and International markets.

Must be available to work a Sunday to Thursday roster.

The Role

As the Assistant Manager, you will be an ambassador for our company values and embody our great company culture. Working together with the Store Manager to further grow our store and support the team to great achievements.

Our Assistant Store Manager’s play a central role in leading a passionate team to consistently provide superior customer service and deliver world class experiences and we are looking for someone who has a bubbly personality, is engaging with customers, keen to grow with our company and develop their skills further.

This role would entail (but not limited to) these responsibilities:

• Based at our Bondi Junction store, assisting the Store Manager to further enhance the customer experience and develop the team further.
• Managing the store in the absence of the Store Manager, especially Sunday and Monday.
• Ongoing training provided to assist your career development.
• Commitment to delivering outstanding results.
• Provide exceptional customer experiences, we pride ourselves on our customer service.
• Assist in coaching strategies to achieve KPI’s.
• Provide a supportive and engaging environment for the team.

What we ask you to bring to the role:

• Management skills including coaching a team is preferred.
• Ability to engage and motivate a team to achieve KPIs.
• A passion for retail and providing superior customer experiences.
• Exceptional communication and organisational skills.
• An abundance of energy, positivity, and an ability to build great team dynamics.
• Ability to work Sunday – Thursday roster.

Working for Jo Mercer

• We value Initiative, Teamwork, Integrity, Empowerment & Customer focus.
• 2 free pairs of shoes per year (1 upon commencement).
• We offer opportunities for advancement in a constantly growing company.
• Store incentive scheme.
• Unlimited staff discount of up to 60% to spoil yourself plus family & friends discount.
• Recruitment referral program up to $1000.
• Employee Assistance Program and more.

At Jo Mercer, our commitment to innovation and people are central to achieving a unique and supportive company culture.

Successful candidates will be contacted directly and we thank you for taking the time to apply.

Jo Mercer is an Equal Opportunity Employer.

Company Overview

Jo Mercer is a proudly Australian operated business since 1998 and has grown to become one of Australia’s most loved footwear brands. The success of Jo Mercer has been built on the core fundamentals of fashion, leather and quality. This philosophy has helped Jo Mercer grow to have a strong presence within the Australian and International markets.