Business Consultant - ECM

At TechnologyOne, our Business Consultants play a critical role in helping customers transform the way they work. As a trusted advisor, you'll partner with customers to understand their business challenges, guide them through change, and help them realise the full value of their TechnologyOne solution. This role has a core focus on the Enterprise Content Management product.

Working across a variety of projects and programs, you'll collaborate with customers, project teams, and internal specialists to deliver exceptional outcomes and create a seamless customer experience throughout the implementation journey. You'll combine your business expertise, problem-solving skills, and passion for customer success to help organisations achieve their goals and drive meaningful change.

This is an exciting opportunity for someone who enjoys building strong relationships, solving complex business challenges, and seeing the tangible impact of their work. If you're motivated by delivering value, influencing outcomes, and helping customers succeed, we'd love to hear from you.

What you will be doing

• Partnering with customers to understand their business needs and objectives
• Providing expert advice and guidance throughout project delivery
• Facilitating workshops, gathering requirements, and recommending best-practice solutions
• Supporting customers through business process improvement and change initiatives
• Collaborating with cross-functional teams to ensure successful project outcomes
• Building trusted relationships with stakeholders at all levels
• Helping customers maximise the value of their TechnologyOne investment

Your Talents…

• Experience in business consulting, business analysis, solution delivery, or a similar customer-facing role
• Experience with Enterprise Content Management
• Strong stakeholder engagement and relationship-building skills
• Excellent communication and facilitation abilities
• A customer-centric mindset and a passion for delivering exceptional outcomes
• The ability to analyse business challenges and develop practical, effective solutions
• A collaborative approach and the ability to thrive in a dynamic project environment

Why Join us?

TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us deliver on our mission to better our community.

Our core values and culture unleash the boundless potential of creativity, innovation and the entrepreneurial spirit within our people.

When you experience Life at TechnologyOne you'll see that our team enjoys an extensive array of benefits, including foundation charity activities, which all cultivate a vibrant workplace our people are very proud to be involved with.

Benefits…

• Competitive remuneration package
• Access to our industry leading employee share plan
• Salary packaging options
• Up to 10 days of additional leave via our Purchase Leave program
• Amazing Culture: 8 x Australian Business Awards "Employer of Choice" winner
• We love our team events & celebrate diversity
• Flexible hours: we are family-friendly and value life outside of work
• Free gym membership in your region (or, if you are located at HQ, we have a new state of the art Gym onsite, exclusive and available 24/7).
• Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice
• Free breakfast and coffee on-site
• Accelerate your growth with full access to LinkedIn Learning and a clear career framework that maps your path to success.

Who we are…

TechnologyOne has been delivering leading enterprise software solutions for more than 38 years, adapting and evolving to new and emerging technologies, allowing our customers to focus on what really matters and letting us take care of their digital transformation.

As Australia's largest enterprise Software as a Service (SaaS) company and one of Australia's top 100 ASX-listed companies, with offices across six countries, our SaaS solutions make life simple for our community by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,300 leading corporations, governments, statutory authorities and education institutions are powered by our software.