Community Engagement Officer

Community Engagement Officer | Time for Grandparents Program | Chermside

• Employment Term: Permanent Part-Time (60.4 hours per week)

• Location: Chermside, with travel across regional, rural and remote Queensland

• Remuneration: $51 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)

• Close Date: Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged. Demonstrated connections to First Nations communities will be highly regarded.

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

Your part in our UnitingCare team

An exciting opportunity exists for a Community Engagement Officer within the Time for Grandparents Program. This is a dynamic relationship-focused role which will coordinate and support community engagement, outreach and program activities for the Time for Grandparents Program.

In this role you will work in partnership with grandparents, young people, communities and the Specialised Case Worker to improve access to support, participation, and build strong community networks. You’ll play a pivotal part in strengthening connections between communities and services, particularly in regional and remote areas, to improve awareness of the program and facilitate culturally safe, inclusive and timely access to services, brokerage supports and program activities.

Key Duties include

Community engagement & outreach

• Build strong relationships with grandparents, community groups and local services

• Promote the Time for Grandparents program across communities, with a focus on rural and remote areas

• Deliver culturally safe, inclusive engagement practices

Partnerships & collaboration

• Develop and maintain referral pathways with community, health and government services

• Work closely with internal teams to support coordinated, client-centred outcomes

Program delivery

• Support the planning and delivery of camps, group activities and community events

• Provide engagement and emotional support to grandparents and young people

• Foster safe, inclusive and strengths-based participation

Governance & reporting

• Maintain accurate records and contribute to reporting requirements

• Uphold safeguarding, privacy and trauma-informed practice standards

What makes a difference for us?

You’ll be a passionate community services professional who thrives on building relationships and supporting vulnerable communities.

• Hold a tertiary qualification in a relevant human services field (i.e. a degree or diploma in Psychology, Social Work, Counselling, Behavioral Science or Human Services)

• Experience in community engagement, outreach, or community services

• Understanding of culturally safe practice, particularly with Aboriginal and Torres Strait Islander communities

• Experience in trauma-informed practice and/or crisis intervention

• Proven ability to build partnerships and referral networks

• Strong communication, facilitation, and organisational skills

• Ability to work independently and collaboratively

Willingness to travel and work occasional after-hours

• Blue Card (Working with Children Check)

• Current (or willing to obtain) First Aid & CPR

• Eligibility to work in Australia

• Australian Open Driver’s License

What makes a difference for you?

• Flexible work arrangements to support work-life balance

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

• Career development opportunities to challenge yourself, grow and make a meaningful difference

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children

• implement measures to prevent child abuse and neglect within our services

• appropriately and immediately address child abuse and neglect if it does occur

• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.