Account Director - Financial Services

Posted Wednesday 10 June 2026 at 2:00 pm

At Interactive, we’re more than a tech company - we’re a fast-growing, forward-thinking partner helping organisations get more from their technology.

We’re committed to building deeper, more unified customer relationships. Our Strategic Accounts team sits at the centre of this, bringing together executive engagement, industry insight and cross-functional expertise to deliver long-term value for our customers.

We’re looking for an experienced Account Director to lead and grow a portfolio of strategic Financial Services customers. This is a high impact role suited to someone who thrives in complex enterprise environments - building trusted partnerships, shaping long-term strategies and driving meaningful commercial outcomes.

You’ll act as the primary relationship owner across your accounts, aligning senior stakeholders, influencing direction and ensuring Interactive is positioned as a true strategic partner.

What you’ll be doing:

• Own and lead executive relationships across a portfolio of strategic Financial Services customers (e.g. banking, insurance, wealth).
• Develop and execute long-term account strategies that drive growth, retention, and customer value.
• Identify and convert new opportunities across infrastructure, cloud, and managed services.
• Partner with internal SMEs and delivery teams to deliver a seamless, whole-of-business customer experience.
• Engage C-level stakeholders and coordinate executive sponsorship to strengthen alignment and influence outcomes.
• Lead commercial negotiations, renewals, and complex deal cycles within enterprise environments.

About you:

• 10+ years’ experience in enterprise account management, sales, or strategic client leadership roles.
• Proven experience working within a Managed Services Provider (MSP) environment is essential.
• Strong experience working with Financial Services clients (banking, insurance, or wealth management).
• Proven track record of managing and growing large, complex accounts within enterprise environments.
• Solid understanding of IT services, infrastructure, cloud, and managed services.
• Highly credible at C-suite level, with strong influencing and stakeholder management skills.
• Commercially astute, results-driven, and comfortable navigating long sales cycles.
• A collaborative, customer-first approach aligned to our One Interactive philosophy.

Why Interactive?

At Interactive, you’ll be part of a team that values growth, innovation, and genuine connection. We offer hybrid flexibility, barista-made coffee in our offices, and a wide range of employee benefits and perks - all within a culture that puts people first.

Join us and play a key role in shaping the future of some of Australia’s most strategic Financial Services partnerships.

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