Ecommerce Manager

About Mud Australia

Founded in 1994 and designed by Shelley Simpson, Mud Australia handmakes timeless porcelain homewares locally in Sydney. With 14 physical stores in Sydney, Melbourne, Brisbane, London, New York, Toronto and Los Angeles alongside 4 ecommerce sites globally, Mud Australia continues to cement its presence as a global business. Mud Australia is a proudly carbon-neutral business and continuously work to improve our sustainability practices. As well as sustainability focused, we are a socially responsible business committed to enriching the communities in which we operate.

About this Role

The Ecommerce Manager will lead the strategy, execution, and optimization of the company's online sales channels. This role is responsible for driving revenue growth, enhancing customer experience, and ensuring the brand's online presence aligns with the brand guidelines. The Ecommerce Manager works closely with brand, marketing, systems, operations and the retail teams to create a cohesive and impactful digital experience. This is a full-time on-site role based in Marrickville, NSW.

Ideally you will

● Have 4+ years of experience in a similar role within a small-medium sized business.

● Skilled in overseeing Headless website ecosystems, collaborating with developers to manage decoupled front-end and back-end environments - preferably BigCommerce

● Experience with digital marketing tools (Google Analytics, META, AdRoll, Klaviyo, and/or other similar tools).

● Excellent analytical and problem-solving skills with a data-driven mindset.

Work with us

Mud Australia’s continued success comes from the many people who work with us in our studio, office and stores. We seek and recruit diverse people for the many benefits it brings to our business. We’re a fun and respectful workplace that loves employing skilled people with personality and passion. We have a long-term vision to build an enduring business, and this shapes all of our decisions. We are proud of the work we do and value high performance in all areas.

Mud Australia offers generous product discounts to team members in recognition of their efforts.

To apply please send your cover letter and CV to ***email_hidden***