Interface Architect

Interface Architect

Grade: 11/12

Salary range: $149,739-$173,174 + superannuation and leave loading

Duration: temporary full-time role for up to 18 months

Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies

Drive integration design across mission‑critical systems supporting public safety outcomes.

Lead interface and integration architecture across the Disaster Recovery - Network Operations Control Centre (DR NOCC) and Public Safety Network (PSN) Core programs, ensuring reliable, scalable and well‑governed system integration across complex environments.

About the team

This role sits within the Critical Infrastructure Program architecture function in NSW Telco Authority.

The team supports delivery of the the DR NOCC and PSN Core programs. It is responsible for ensuring architectural coherence across highly integrated systems, with a strong focus on interface management, dependency mapping and cross‑domain integration.

Your responsibilities will include

• Leading solution architecture for system interfaces across DR NOCC and PSN Core programs
• Defining and managing interface architecture, including discovery, mapping and dependency management
• Ensuring integration design aligns with enterprise standards and architecture governance frameworks
• Working closely with vendors and technical teams to achieve consistent and reliable system integration outcomes
• Supporting development of solution designs for governance review and procurement readiness
• Identifying integration risks and implement mitigation strategies across multiple workstreams
• Contributing to architecture governance processes and cross‑program coordination

For more information on the role and its accountabilities, click here to view the role description.

To be successful in this role you will have

• Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
• Strong experience in integration and interface architecture across complex ICT environments
• Proven ability to map and manage system dependencies and integration points
• Experience working in multi‑vendor ecosystem environments
• Strong analytical and problem‑solving capability across complex systems
• Excellent stakeholder engagement and communication skills

Nice to have

• Experience with large‑scale infrastructure, telecommunications or operational systems
• Familiarity with integration patterns, API design and system interoperability approaches
• Experience in government or highly regulated environments
• Exposure to enterprise architecture governance processes

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.

This role may require additional enhanced security vetting.

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 11/12, with the base salary for this role starting at 149,739 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Fiona Glover via ***email_hidden***.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Closing Date: 9:59am Wednesday 17th June

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact ***email_hidden***.

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