Practice Manager

We are seeking an experienced

Practice Manager for our GP Practice in Hornsby. This position with suit a person who is able to work in a team environment and under pressure. We are looking for a friendly person with outstanding interpersonal skills to work with multiple GP's, Nurses, Allied Health Services and Reception staff.

Key Elements Of The Role Are

• Practice management -Reception workflow, daily operations, staff scheduling.
• Billing and Medicare compliance daily reconciliation of Medicare, DVA, Workcover and private billings using Best Practice software
• Policies and procedures - Formulating and implementing practice policies which meet accreditation standards and identifying opportunities for growth and process efficiencies.
• Staff organisation - primarily responsible for the recruitment, training and appraisal of non-clinical team and coordination of clinical and administrative meetings. Manage communications with external agencies and service providers.
• Front Office management - responsible for monitoring and ordering of office supplies.
• Complaints resolution - analyse and develop appropriate responses to patient and staff complaints with escalation to management as necessary.
• Receptionist duties - general front desk reception duties.
• Practice development - liaise with local PHN to identify and implement the latest relevant legislation and guidelines.

Personal Attributes

• Communication - excellent written and oral skills in negotiation, delegation and patient advocacy.
• Leadership - leader by example. Delegation of tasks, resolving team conflicts, creating a positive work environment.
• Initiative - ability to proactively work independently.
• Precision - careful attention to detail.
• Professionalism - punctual, well presented, confident, positive, courteous and have the ability to remain calm in challenging situations.

Qualification and Experience

• Relevant tertiary studies or a minimum 2 years practice management experience
• Proficient in MBS, Medicare incentives (PIP, PNIP), DVA, Workcover and private billings
• A good understanding of business and financial principles to strategically grow the business
• Sound knowledge of Best Practice software

Expression of interest, please email your CV

Job Type: Full-time

Please include your full address and at least two current referees.

Email your resume to ***email_hidden***