Administration Officer Lvl - Outpatient Services

Requisition ID: REQ666320

Employment Type: Temporary Full Time, 38 hours per week, until January 2027

Remuneration: $1,276.50 - 1,318.90 per week + 12% Superannuation + Salary Packaging

Location: Liverpool Hospital

Applications close: 28/06/2026

Contact: Rebecca Morris - Non-Admitted Patients & Partnerships Business Manager on ***email_hidden*** | 87389131

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Join a fast-paced healthcare team where your organisational skills and commitment to patient care will make a meaningful impact.

• Play a key role in supporting the delivery of high‑quality outpatient services within a busy and dynamic hospital environment.
• Contribute to patient-centred care by ensuring accurate appointment scheduling, data entry, and administrative coordination.
• Work collaboratively with multidisciplinary clinical teams to support efficient clinic operations and patient flow.
• Develop and apply strong organisational and communication skills in a high volume service environment.
• Be part of a supportive team focused on continuous improvement, service excellence, and positive patient experiences.

Are You the Right Fit ?

• Demonstrated experience in an administrative role, ideally within a healthcare or outpatient setting.
• Strong attention to detail with the ability to manage competing priorities in a fast paced environment.
• Well-developed communication and interpersonal skills, with a focus on customer service and patient engagement.
• Ability to work both independently and collaboratively within a multidisciplinary team.
• Proven capability in using computer systems (e.g. patient administration systems, Microsoft Office) with accuracy and efficiency.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• Describe your experience working in an administrative role within a high volume environment. How do you prioritise competing tasks while maintaining accuracy?
• Provide an example of how you have delivered high quality customer service in a challenging situation. What was the outcome?
• Explain your experience using patient administration or booking systems (or similar databases). How do you ensure data accuracy?
• Describe how you work effectively within a team environment. How do you contribute to maintaining a positive and collaborative workplace?

If you’d like more details, we’re here to help.

• Position Information
• Applicants will be assessed against the criteria in the Position Description.
• How to Apply
• Read our application guide and tips for improving your application.
• Diversity, Culture & Inclusion
• We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [email protected]
• We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
• Aboriginal Workforce
• For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [email protected]. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

• Financial Perks
• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees
• Work-Life Balance
• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave
• Grow Your Career
• Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
• Health & Wellbeing
• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

• Temporary visa holders
• May be considered if no suitable citizen or permanent resident is found.
• Vaccination Requirements
• All staff must meet NSW Health’s vaccination and screening requirements before starting.
• Child Safe Employment
• South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.