Housekeeping Manager

About EVT: The Harbour Rocks Hotel is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

About Harbour Rocks Hotel

Harbour Rocks Hotel is entering a bold new chapter! Our heritage-listed boutique hotel in the heart of The Rocks has been thoughtfully reimagined through a full refurbishment blending historic character with elevated comfort, warm design, and a more refined guest experience throughout.

We’re looking for passionate hospitality people to join our reopening team. The kind who notice the little things, remember the details, and genuinely enjoy creating moments guests talk about long after checkout. If you take pride in thoughtful service, love boutique hotels with personality, and know that true hospitality is never one-size-fits-all, you’ll feel right at home here.

What You’ll Bring

• Proven experience as a Housekeeping Manager in the hotels or similar industry, with a strong grasp of cleaning techniques and operational standards.
• Exceptional organisational and time-management skills, with a focus on delivering high-quality results efficiently.
• Strong interpersonal and collaboration skills—able to build team cohesion, promote diversity, and influence outcomes through empathy and insight.
• Confident communicator who adapts style to suit different audiences, presenting information clearly and with impact.
• Resilient and dependable under pressure, maintaining a positive outlook while consistently meeting guest and business expectations.
• Commercially minded, with an understanding of how to optimise resources, manage risk, and contribute to overall hotel performance.

Key Accountabilities

• Lead, train, and support a high-performing housekeeping team, fostering a positive and collaborative work environment
• Maintain exceptional cleanliness and presentation standards across guest rooms, public areas, and back-of-house spaces
• Conduct regular inspections and implement quality assurance procedures to uphold brand standards
• Manage inventory of cleaning supplies and linens, ensuring cost-effective stock control and timely replenishment
• Address guest concerns with professionalism and collaborate across departments to deliver seamless service
• Oversee departmental budget, monitor expenses, and drive efficiencies without compromising quality
• Assist with rostering, staffing levels, and cost control to meet financial targets and maintain service quality.

How You Work

• Daymaker ethos — no one’s too big for the small things.
• Inclusive leader — values diverse perspectives; builds belonging.
• Hands-on and non-hierarchical — leads from the front.
• Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Join Harbour Rocks Hotel and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.